Hotel Villa Bacuranao

The counter revolution if you exist within the Cuban tourism sector and they are doing it perfectly because you can see in Villa bacuranao how the leaders of the blue island chain with every measure they take destroy what with sacrifice and sweat was built the villa bacuranao was a beautiful hotel facility by the sea today is abandoned to its fate, totally destroyed in all its aspects: buffer restaurant, international restaurant, store of supplies and supplies, ranchon, rooms , pool, dock and gardens something so beautiful today is the result of the abandonment of the government as it does not hurt them but we do hurt to see our hotel destroyed by that or they can sell the hotel gladly We buy it and we put it afloat without help from anyone We do have a sense of belonging And we will proudly bring it out of ruin I am convinced that many share my opinion because many customers have stopped visiting Cuba because our hotel is so destroyed How sad to see our hotel destroyed And for all leaders remember that in 2025 Trump will hurt a lot

Service and logistics were dismal at the end of the year The meal on December 23, 2024 no one in the hotel knew about the activity until the customers arrived, lunch left at 5pm because the food was stored in storage Activity of day 24 total disaster Dirty rooms and quality of food were not the same as in the past when it was noticeable that workers were doing their job with satisfaction The activity on the 29th was no one to serve the clients of the activity The hotel reception is closed (it must operate 24 hours so that guests can have a place to go to ask any questions) The information. From the reception is given by the doorkeeper without any preparation The security of the hotel was very bad, there were more than 50 clients in the activity and the hotel had practically no workers only 3 people the operation does not exist, the makibar (poorly improvised premises) could not fit the persons for the activity did not reach the chairs, the tables, the security and integrity of the hotel and the clients were not guaranteed the hotel is adrift by the new management what is needed is for the Mintur to read this and teach the new management that anyone cannot be a director, and that the manuals and procedures exist and must be met the quality, the customer service is essential, the clients find a destroyed hotel, the bathrooms of the pool without light, abandoned, when it has been seen that there is an activity and that the director is not present, the maitre, the A+B to supervise and guarantee the quality of the service, the pool without saving lives, in the activity most are children and minors which need supervision by the management including the clients because to avoid any disaster or accident the first thing that must exist is security personnel. Villa bacuranao is the living representation of decay, the mediocrity in which it is immersed by people who do not know how to run a hotel. Bacuranao villa was one of the most beautiful hotels that had beaches of the East They were aspiring to move up the ranks so they must withdraw the 2 stars they have left

If you book this hotel you are in prison. Do not believe the line of stay 1 day in quarantine then enjoy your vacation. Many hotels it is a 3 day quarantine and this hotel said had to wait for a message of negative results before I was allowed to leave or my Cuban husband was allowed to join me ( even though they told him to get test and bring negative results and he could join me) By the 4th day of no results and with threats by 5 men surrounding me that they would call police or immigration if I put one foot across the front entrance the doctor just wrote a piece of paper that said negative. I know that there were no results coming to hotel. I immediately called Sunwing and asked to be moved and went to Marazul where my husband was able to join me immediately and where all travellers told me they where not even subject to 1 day quarantine ( just down the street at Atlantico hotel it is 3 day quarantine) So if you want to be free go to Marazul.