Golden Coast

We stayed here this month as a family and overall I wouldn’t rush back to this hotel. This hotel is advertised as a 4 star however I would say this hotel is a 3 star standard and needs significant improvements to get to 4 star standards. Pros: The beach is gorgeous and lovely to have a change of scenery rather than sitting around the pool. The drinks included on all inclusive are nice and lots of choice. Icecreams included on the all inclusive are good for the children. The modern rooms and the view of the pool and sea are very good. Evening entertainment is good standard however not on for long enough compared to other hotels, and would be better outside as it is very hot inside in the height of summer. Cons: The food is very poor, no meats cooked fresh which is standard at a 4 star hotel. The choice of food and quality is of poor standard and because of this we ate out most evenings. Cleanliness around the hotel needs improvement, the tiles around the pool are bright green with dirt etc stuck on them and need a good clean, the rooms get a quick tidy round everyday but the floors remain unclean and the bedding does not get changed once within the weeks stay. Location for us was too far out from any restaurants/bars which wouldn’t have been an issue if the food had been ok in the hotel however having to get a taxi to protaras most evenings wasn’t ideal. When the above issues were mentioned to the hotel we were told this was due to them having to cut costs as a result of the war earlier in the year and having to get rid of some staff etc. this has made an impact on the hotel and I think this could have been dealt with different, maybe getting rid of the singers/pianists that they have on an evening and employing more staff to serve/cook food and ensuring the basic areas get the attention they need first. The Italian/mediterrean à la carte restaurant that is included as part of the all inclusive at one visit per stay is also poor. The service from the older man is terrible, shouting at his staff members infront of guests didn’t come across well. We sat down for the afternoon meal as part of the mediterrean included in our stat and waited 15/20 minutes to be asked for our drinks order, no one came so we left. The hotel needs to make significant improvements to match up to other 4 star hotels.

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Absolutely fantastic. No complaints at all. Would deffo come back.