Hotel Bohemia

My 80-year-old mother and I were at this hotel from July 27 to August 4, and I must say, it was our worst vacation we have ever had. We booked half-board at the hotel, which we definitely should not have done. On the second evening of our vacation, we forgot our half-board wristband in the room. First of all, it no longer fit on my arm, and we really did not think about it when we sat down at the table. An older staff member approached us with a facial expression and said in a tone, "Where is your band?" We said it was in the room, but she replied, "You will have it tomorrow," in a commanding tone. We said, "Sure," then we looked around the dining room, and not a single one of the Czech guests who had booked half-board had the band. We asked the staff member why none of them had it, and there was no answer. My mother asked her again, and she said, "Yes, I know these guests, but I do not know you, and tomorrow I will report you to the hotel management." My mother was beside herself and asked me if we had to check out now. I calmed her down and told her no. She did not sleep all night. The next morning, I wrote a long email to the hotel management. I even installed a translation app to ensure everything was understood correctly, but we received no response from the hotel management until our departure. We inquired at the reception, and they said the manager was not there today!!! But now it really began; the staff member did not greet us anymore from the third day on, did not serve us, did not clear away dirty dishes, did not collect drinks, and looked at us with contempt. It was horror. We went back to the reception, and yes, that is bad, but I can’t do anything, that was always the answer, and there was no reaction from the hotel management until it escalated on the second to last day, and we canceled the half-board for the last evening. We simply could not take it anymore, and we were left alone. We drove more than 500 km with my 80-year-old mother just to be treated this way. We wanted to have a nice vacation, but it was the opposite; it was only harassment and ignorance!!! Never again!!!

Were there to eat with the family. Service was really super friendly and took the order quickly. It came quickly and was super delicious. All the dishes we had were really good and plentiful. Behind the hotel is a large parking lot for a fee. Can be really recommended for eating. Hotel I can not rate as we were only for food.

I had eaten there in the hotel's own restaurant and was thrilled.Very delicious food for a good price.After that I was full.