Adeba Hotel

Prague, a wonderful city. The hotel, less so.....

It's really not a good place the rooms are dirty not much space and facilities and the food for breakfast was very disgusting to that the staff was not very friendly. There was mold in the shower and a blob of blood on my bed. Conclusion: Never again this hotel in Prague

If you want to ruin a birthday gift, choose this hotel. If you want to experience a high level of harassment, choose this hotel. If you want a complete lack of basic amenities that should be included in a standard room, choose this place. I booked a standard room well in advance. The hotel has a high rating on Trip.com 8/10. The hotel is rated 3 stars. The room I booked was more like a hostel room: there was no drinking water, dirt everywhere, and the level of cleanliness in the bathroom was extremely poor (see photos). There were dark-haired woman’s hairs on the sink and in the shower tray. As soon as I saw the unacceptable condition of a “standard” room costing 92 USD per night, I contacted the receptionist. He assured me that this was indeed a standard room and said that this is how it looks in Prague. When I told him that the room did not match the photos shown in the booking app, he could not give me a clear explanation. The receptionist said he could not resolve my refund request and could not upgrade me, even if I paid extra, because there were no available rooms and this was the only one. To clarify: I asked for a suite with an additional payment from my side — I was also refused. As a result, I had a sleepless night: noise in the corridors, knocking, loud conversations, no air conditioning except an open window (the room was on the first floor), and there were no mosquito nets on the windows. The mattresses were terrible, and the pillows were pillows in name only — worn out and completely flat. The room also had bed bugs. Bed bugs in 2026 — this is what they call a “standard” room for 92 dollars. There were hairs from previous guests in the bathroom, on the sink and in the shower area, and even a half-used roll of toilet paper. How is it possible to offer such a room to guests? In the morning I spoke to a new receptionist who told me that he knew nothing about what I had been offered the previous evening that I was supposedly allowed to choose another room from the ones that became available. This fact shocked me. A conflict started. I was subjected to harassment based on my nationality. In a rude and aggressive manner, administrator was told that I have a “Russian communication style” (that’s the polite version of what was said). I want to remind everyone that the last time the world heard this kind of meme, it ended in World War II, in the fight against Nazism. As a result, part of my birthday gift was ruined by this dirty and humiliating communication. Despite my complaints that the hotel is misleading guests by posting beautiful photos of rooms from Abeba 3* that do not belong to this hotel and have nothing to do with the real standard rooms, nothing was properly acknowledged. The receptionist tried to calm the conflict and offered me another room in Abeba + hotel. Most likely, the photos of those rooms are the ones displayed on the Trip.com page for this hotel. I would also like to add that in the new standard room I had air conditioning, drinking water, normal pillows, clean renovation, new furniture, a clean bathroom, no bed bugs, and stable Wi-Fi. This experience was terrible. They completely and irreversibly ruined the most valuable thing my emotions and impressions from my birthday gift. My mistake was at the booking stage: I recommend all visitors in the Czech Republic to check reviews on Google Maps. Everything I described is already mentioned in the Google Maps reviews for this hotel unfortunately, I did not check them before booking. Checklist for a 3★ hotel (Czech Republic) A room should have: Bathroom with shower/bathtub — unsanitary condition Drinks/water in the room — completely absent Ability to contact reception — completely absent Hair dryer — in critical condition; I did not dare to use it, it may be unsafe due to exposed parts and damaged casing Basic hygiene products — completely absent Luggage space — only a wardrobe in apocalyptic condition Service: Breakfast (I paid during booking, but on the second day I did not dare to go because I was afraid of food poisoning) — eggs were spoiled, very limited bread selection Wi-Fi — unavailable from 9 PM to 4 AM, and at 9 AM it was not working even at reception Room cleaning — very poor