City Centre

We spent a week at the Hotel City Center in Prague. The central location is the biggest plus point – many sights and public transport are easily reachable on foot. Our triple room was small, but sufficient. Unfortunately, the cleanliness left something to be desired upon arrival: There was hair, sawdust, and crumbs on the carpet, and there were even opened bags of chips from the previous guest in the closet. Everything was slightly dusty and the television was not firmly anchored to the wall. Despite our complaint at the reception, the defects were hardly remedied, and the staff's reaction was unfriendly and accompanied by justifications. We were subsequently offered another room, but it looked similar. On the positive side, the beds were made daily and the towels were changed regularly. However, the very thin walls, high room temperature, ants in the bathroom, and a strong smell of chlorine were negative aspects. The breakfast was simple and practically unsuitable for vegans. Overall, the hotel convinced us primarily due to its location. However, the lack of cleanliness, the noise pollution, and the handling of our complaint do not meet the standard of a three-star hotel for us.

Watch out !!!! Today my parents tried to make contact with me because of an urgent family issue !! The reception would not take any action tn see if i was still in the room. He even got angry on the telefone and to the People who where asking for me me in front of his face !!! Even booking.com got in contact with the reception and they where told i checken out already!!! I WAS STILL IN MY ROOM AND MISSED THE FAMILY ISSUE BECAUSE OF A LAZY, INCOMPETENT AND ANNOYED RECEPTIONIST. So be careful if you book this hotel. This story will apparaat on a lot off different social media , i wish City Centre hotel in Prague all Lucky in the world after my social media contents

we got to the hotel on monday afternoon, not only did we check in later the rooms were not clean when we arrived and a day later german cockroaches were found crawling inside the pillow and mattress and on the duvet, the rooms have not seemed be cleaned since we have arrived, i feel unsafe and the breakfast is not amusing, this was all in the space of 24 hours. I will not be coming back as this hotel is VERY unhygienic.