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Reviews from Guests

2.0/5

tripadvisor

10

Reviews

from real guests

damienboli

1

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5

At 11.30 p.m. on 31 December, at the Homer Hotel in Prague, I was beaten by a hotel employee, a man with long hair in his 40s and 50s and, a priori, a manager, under the complicity of the receptionist, a young Indian woman of perhaps 25 years. Basically, there was a concern only on my part. So I tried to fix things but this gentleman, HEAVILY ALCOHOLIZED, grabbed me and hit me (see photo) with the help of a friend of his. I asked the receptionist MANY TIMES to call the police, nothing did. I tried to go to the police, but on December 31, they had a lot to do. Prague is a beautiful city and people are very friendly but this experience is,by far, the worst I have had on my travels. I do not judge a garland if a lamp does not work, I report my story so that others are vigilant.

V3623GZninar

1

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5

There were no instructions from the hotel at all. When we got there no one was there - in the middle of the day, the hotel was closed so we called the reception number and no one answered, we sent an email and no one replied. Then we left for a concert and during the concert the hotel sent an email saying that their check-in is just from 15-20h. Because of the concert we couldn`t get back till 20h and they didn`t offered any solution. We had to sleep in the car! And two days later they charged us full price even though we didn`t use their hotel. We never got inside the hotel! This is a scam, dont`go here!

sebastijanp2019

1

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5

We never got in the hotel, because it was closed and no one was there - in the middle of the day! We called the reception number and no one answered, we sent an email and no one replied. Then we left for a concert and during the concert the hotel sent me an email saying that their check-in is just from 15-20h. Because of the concert we couldn`t get back till 20h and they didn`t offered any solution. We had to sleep in the car! And two days later they charged my credit card even though we didn`t use their hotel. This is a scam, dont`go here!