Hotel Opera

Great hotel in Art Nouveau style. Nice rooms. Good breakfast. Great location in Prague. Cosy and more fun than staying in modern hotels

Great location, 10 min from the historic center of Prague, and great connection to the Florenc metro and tram. The style is classic in the furnishings, and bright; I would have preferred more cleanliness at the rooms and dining room... A mediocre breakfast. Good dinner, with full menu, and typical cuisine. Friendly staff.

Where Hotel Opera used to be solid and genuinely hospitable, this is unfortunately no longer the case. The hotel now works with tour operators such as Bolderman. As a result, buses are regularly emptied right in front of the door, these groups are given two hours of all-you-can-eat dining, and during that entire time the hotel’s own bar/restaurant offers no service to its actual hotel guests. They inform you of this without the slightest hesitation. If you eventually do get food and have ordered duck, you’re served lukewarm canned duck with a slice of bacon stuck on top to make it look pink. On top of that, there’s a strong sense of deception surrounding the final bill when you book directly with the hotel. After making a reservation, the night surcharge is charged immediately—yet at checkout they try to charge you the exact same fee again. A nasty trick that many people probably fall for. Be very careful! Although they deny everything at first, they quickly back down once you show proof of payment. You’ll also find no coffee or tea facilities in your room, housekeeping is terrible (they simply shake out the duvet and that’s it), and the air conditioning is switched off even though the rooms are boiling hot due to the sun. In short: once hospitable and reliable, now far below standard.