Hotel U Svateho Jana

I booked and prepaid 4 nights at this hotel for a trip in early April. Because of the current Corona virus situation the Czech Republic closed its border for foreigners to travel. Easyjet has cancelled my flight and I got a refund. Even I contacted the hotel straight away they were not willing to refund my booking as its non refundable. They suggested to move dates...which is almost impossible at this time as we don’t know when the situation will get better. After that they just left it to that. Very disappointing of not coming forward with a refund in such a difficult situation. Wont suggest this hotel to anyone in case something happens!

Stayed in October on business. Hotel is accessed by a gate and up a staircase from street level. There is no lift or accessible route for anyone with a disability. The reception is spacious and I was met by a very friendly receptionist, Lenka, who was really helpful. As I was travelling alone, I had been allocated a single room and it had only a single bed. The room was a little spartan, but perfectly clean. The bathroom also very clean, and a really powerful shower with plentiful hot water. The safe was unusable as it is too small to hold much, not even an iPad would fit in it. Breakfast is continental style, the room is downstairs and a little cramped and dark. The room had no air conditioning and the room was quite warm, opening the window was not really an option, due to the room gaining the road. The road is quite busy, with cars and trams. Also note the bins get collected at 5.30am! The setting next to the church is great, and it is a short walk to the tram, or you can walk into the centre of the city in about 20 minutes - beware the cobbles, especially in the wet. This hotel was booked for me by a client whom I was visiting for work. Summing up nice building, close to city centre, lacks some amenities and not somewhere for anyone with a disability. Staff friendly and helpful.

The hotel is perfectly located in walking distance of the old center. It is part of an old monastery. The hotel entrance can be reached by a staircase ( no elevator) . It is not a very representative entrance ( no sign, no light, not very clean),. Once at the top of the staircase there is a nice garden and a neat reception.The rooms are spacious, but not very cozy. There is no air conditioner. Although the rooms and bedding were clean, the pillow didn't smell fresh. The breakfast room is downstairs in a small room and the atmosphere is somewhat stuffy. Summarizing: the hotel is okay for one or two night, but don't expect any coziness