La Ballerina Hotel

The Brighton Hotel is great until you actually need some human help. As with many other NUMA reviews, you get is a virtual assistant and no human being. Frankly, I will think twice about staying here again, not least because this also poses a security risk.

a few hours after checkout - I realised that I forgot a quite expensive t shirt in the wardrobe. So I contacted support (some one called Lisandra) - they were checking details just to tell me that “the housekeepers are no longer available and will be back tomorrow” (and it is around 4pm!!) I explained that I am travelling back to London on that day - so she said they will arrange shipping. I think it’s ridiculous that there is no one in hotel at 4 pm in a day time! Even on sunday- you need to be able to help your guests! However the next day she informs that there is no t-shirt there… I am 100% I left it there. Overall, hotel room was dusty . The plumbing system needs clean up as it was stinking. 1-star for support team and cleanness.

A fairly comfortable hotel, nothing particularly impressive. + Convenient location + Very quiet (windows overlooked the courtyard) + Kettle and coffee maker The only major drawbacks were: - There was no door in the shower so you should take a shower very carefully to avoid flooding the surrounding area - Soft bed (subjectively) - One bedside lamp didn't work Overall there were no constant annoyances so it's a good choice.