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Reviews from Guests

2.0/5

tripadvisor

20

Reviews

from real guests

floodplainf

1

/

5

Based on my exoerience, I suggest you do not book this apartment. As noted by other reviews, the key pick up is not at Templova. This is dreadfully inconvenient. The information for the pick-up is buried in another website for the company who manage the property. You will need to go there to collect keys. They will ask for €50 in cash for each key, we needed 3 keys for the apartment! €150 cash deposit!!! The keys are also very difficult to work and the sensor lights do on and off. They also demand up front €15 cleaning fee. And ro top.off the check in, the lady was very rude. They know the key pick up is a problem but have not put a sign up at Templova to help guests. Our apartment was dirty and still had rubbish in it. Worst of all, no visible smoke alarms inside the apartment. The hot water water heating system went on and off all night, beds were terrible. We left after one night of three. We were welcomed into a lovely hotel with breakfast for a cheaper rate in a better spot. Trust me, you can do much much better for accommodation in Prague. Look around and look elsewhere than Templova of this company.

felflu

1

/

5

First of all - you to pick the keys up at this adresse! You have to walk 10 minutes (if you walk fast and have no trolleys to carry) till the place to check in what an impertinence! Then u have to pay all keys fee and cleaning fee (ONLY) in cash. Afterwards they send you back to your place where you have to walk 10 minutes over again. ps: it was sooo cold)I complain about this situation and staff called Mirek was so unpolited and 0% courteous. He say say i should be quiet and go. He doesnt care if I report the situation and he didnt even help about finding my way back to the properly! After having arrived I finally took a shower (warm water only for 5 min) afterwards it gets slowly colder. Right beside the apartment there is a club! it was veeeery noisy! Location is on the centre, is good if you wanna go walking to the touristic points. I would never recommend tho!! next time i would stay in a really hotel.

tressapollen

1

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5

Pls if you want to book this apartment be awere that the property is gonna ask you for a deposit, this was what happened to me. They charged me more that was written on the confirmation email, when I canceled my booking they refund me 30 euro less and they explained to me that was due to the currency exchange. (I can't even imagine that the currency could change so fast in 5 days time)

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi