Wenceslas Square Terraces

Even before our stay, the interaction with this hotel has been very negative. We couldn’t leave our country due to COVID-19 in Jun’20 and asked for the 4-nights stay cancellation but was rejected and forced to only postpone it. As a result we moved to Dec’20 but could only stay 3-nights. We accepted the shorter nights even when Hotel didn’t offer any cost change. Then in Oct’20 unfortunately again we cannot leave the country so postponed till Jun’21. This time we can change back to 4 nights but hotel is asking for €100 extra. What is the rationale to that when we had no price change even staying a shorter night but have to pay extra to go back to the original arrangement!? Utterly appalling act and theft during a tough time for all and not being flexibly nor customer friendly. Never recommend to anyone! Find another hotel that will not unashamedly extort tourists even though we are trying to support the Czech tourism industry.

we stayed two nights in the one bedroom apartment. It's quite easy to locate the building which the service apartment is located. The metro is right outside, but we did not take the metro throughout our stay as the apartment is very centrally located. We practically walked to everywhere. the old town is about 5 to 10 minutes walk away where the astronomical clock is. just outside the building is the Christmas market. If not, walk to the old town for the largest Christmas market in Prague. the room is spacious, clean and modern. there is a reception but the reception is not 24-hr as it is not a hotel. we had some issue with the heater (which did not seem to heat up at all) during the winter season! but it was quickly resolved. go up to the 7th floor for an amazing view of the wencelas square

This was a small studio apartment in a modern building with lifts, right on Wenceslas Square. It’s self contained, large with a fully equipped kitchen and immaculately clean. We didn’t cook as only stayed 2 nights, but there were several families. Breakfast was next door, no worries. We walked everywhere as it’s all so close.