Vienna House Diplomat Prague

The frozen air made us feel warm... The shower couldn't adapt to the rod, wetting the bathroom floor. The safe didn't work, but they managed to fix it the next day.

Very comfortable and clean hotel. If we didn’t want cleaning every day we would leave a bag of cloth hanging at the Eve door and in the morning we had a surprise. The breakfast was quite varied and quality. There is a subway station very nearby which allows transportation everywhere. The Old Clock Square is only 5 stations away. There's also a tram stop very close.

Used to come to the hotel every year, it was always my choice in Prague but the last two years are quite disappointing. Room not cleaned at the check in, hairs in bathroom..come on, that’s basics. Reception staff still mostly nice, some need to understand that if you are paying 200 night you deserve at least a hello:-). Can’t do much about the noise coming from main street (trams) but please do work on the cleanliness and small details that will want people come back, I afraid it won’t be me though, plenty of other options in the same price range.