Red and Blue Design Hotel Prague

We stayed at the hotel for 3 nights starting from August 31st. Despite arriving at the hotel exhausted late at night, the young male employee at the reception desk was far from polite. He was grumpy, unwilling to please the customer, and unhelpful. He was like an emotionless robot. But all the women working at the reception were nice. The hotel was nice overall, but the exterior was covered in spiders.

Stayed for 3 nights with my nieces and we were very impressed with our room - triple superior. Spacious, modern, clean and all the beds were comfortable. Air con was working well, which was needed, as when we stayed it was really hot and humid in Prague. Nice selection at breakfast. Not much atmosphere at the bar, but like us I guess most people were out enjoying the sights and only really used the hotel to sleep in. Hotel is pretty close to the main sights and we used ubers as they were so cheap. Beautiful Petrin Park is 3 minute walk away. I would recommend as a good base when visiting Prague and would stay again.

About as bad as it gets. In 30 years haven't experienced a combination of bad management, zero customer service and blatant disregard for the customer. Checked in and was given a room with ac not working. Was told the whole floor is without ac. Given a choice to stay or sent to another hotel with a room on the first floor next to the elevator with people constantly coming and going. So supposedly no other rooms were available and the way the whole situation was dealt with was unprofessional, rude and without any consideration. Zero stars.