Hotel Klika

Great location at heart of the city. Small hotel with reasonable quality for reasonable price. Pivate parking with enough capcity cross the street.

We stayed for one night in this hotel, we had a room in a building not far from the main building. A cute apartments with very cozy kitchen. The property has an outdoor parking with gate. Good breakfast in the morning. Good quality price.

Absolutely crazy experience! We booked a 4-bed apartment for two nights (March 29-31). What awaited us upon arrival was one big joke. Unfortunately, after reading the reviews of this pseudo-hotel in detail, we found out that it is a completely normal practice of the owner, who is not ashamed to offer rooms of hostel quality during busy periods. Apparently, these rooms are normally used for staff accommodation or long-term rental, but the business spirit of Mr. Klika, the owner, is not ashamed to offer these disgusting rooms at the price of a HOTEL room. The room was dirty, the carpets probably never met a vacuum cleaner, washing machine or beater (when I'm a pig and don't clean rooms properly, I don't put a carpet in them), cobwebs, dust, mold and last but not least, MOLD all over one wall. The mattresses on the beds are completely unsuitable for any type of sleep. There was almost no hot water in the shower. I won't even comment on the kitchen parody - every security guard would definitely enjoy it. We paid an additional fee for the dogs (1200 for two days) - our dogs did not sleep in such a mess even in the shelter where they are from! Fees for dogs in accommodation are perfectly fine by me, unless you offer a dog kennel for people. We wanted to resolve the situation on the evening of arrival. The gentleman at the reception told us that he was not competent to deal with the unpleasant situation with us, that we had to wait until the morning. In the morning, we weren't the only disgruntled guests - obviously more people like us got caught. The hotel was full of part-timers - the whole breakfast was served by 1 lady - the food was not replenished, the tables were cleaned slowly. According to her cleanliness, the cleaner was at the home office for about a year. The poor lady at the front desk was the only sane person we felt quite sorry for. The reception manager took a vacation and refused to solve the situation (she still had a question on the phone if we were Czechs and we wanted to solve the situation a lot), Mr. Klika Owner was sitting on a plane from Florida and obviously had other worries than the fact that he is deliberately robbing people and his son, who manages the restaurant, said that he doesn't have the time or mood to deal with something like that at all. This is exactly the kind of professional behavior you expect from a place that plays like a hotel. First class customer service :D. You certainly don't send all the staff on vacation when you have the hotel and the entire city booked, but they all probably knew very well why they were pulling the line. If it was the first time, I would understand that a mistake can happen. According to the previous reviews, however, we found out that this behavior and approach is a completely common practice, and Mr. Klika probably likes to write off negative reviews with his insularity and entrepreneurial insights as an evening entertainment. As the only compensation we were offered 2 bottles of wine :D, which we could drink in the moldy hostel :D. After much speculation, we managed to cancel the second night. No discount for the previous night or other compensation was offered by Hotel Klika. Apparently, it pays for the owner to offer these rooms of horror even if someone complains here and there. The business goes on. Thank you for the spoiled Easter holidays, this comment definitely does not end, we will do everything in our power so that no one else has to have a similar experience.