Hotel Garni Mysi Dira

In the 21st century, I didn't expect to see such accommodation, especially in a Unesco city. It will be taken up with the authorities, the TV will be contacted, they refused to refund our money, they refused to return our claim. We will of course ask for the money again! We travel an awful lot and we have not experienced this in the poorest neighborhoods, not in the center of Cesky Krumlov. The whole booking process was a big scam as was the accommodation. The room was 8 meters, when ordering they wrote that it would be 15 square meters, but even after that the receptionist told us that no the room was 12 square meters, she measured it. According to the law of the Czech Republic it should have been 13 square meters. In the end the room was 8 square meters!!!! You will see the rest in the photos and video. We paid 115 euros for one night so you understand the situation!!!You can see in the photos that my husband slept on the bed like in a chest, the whole stay he could not straighten up in the room or in the shower. This was such a humiliating experience. I am an inspector for abused animals, they are supposed to have a bigger pen according to EU regulation as we -2 people with a dog had a room. We have a hotel in the family, we would never dare to scam a client like this!!!! The dog was charged for as well of course! There was day old pastries for breakfast every day and I found hair in the veggies. I handed the hair with the vegetables to a worker (blonde with a ponytail, the hair was black from the other worker! -I have two witnesses) When I asked the receptionist if they were not ashamed to accommodate people in such a shack, she replied "demand makes supply" with a smile and arrogance! the Czech trade inspection told us that we had to complain about the service V 21. storočí so nečakala, že sa dočkáme takéhoto ubytovania, zvlášť v meste Unesco. Bude sa to riešiť s orgánmi, bude oslovená televízia, peniaze nám odmietli vrátiť reklamáciu odmietli. Peniaze budeme samozrejme žiadať znovu! Cestujeme strašne veľa a toto sme nezažili v najchudobnejším štvrtiach, nie v centre mesta český Krumlov. Celý proces objednávky bol veľký podvod ako aj ubytovanie. Izba mala 8 metrov, pri objednávke písali, že bude mať 15 metrov štvorcových, ale i tak nam recepčná po tom povedala, že nie izba ma 12 metrov štvorcových, že to merala. Podľa zákona českej republiky mala mať 13 metrov štvorcových. Nakoniec mala izba 8 metrov štvorcových!!!! Zvyšok uvidíte na fotkách a videu. Za jednu noc sme dali 115 eur, aby ste chápali situáciu!!Na fotkách vidite, že môj manžel spal na posteli ako v truhle, celý pobyt sa v izbe ani v sprche nemohol narovnať. Toto bol tak ponižujúci zážitok. Som inšpektorka pre týrané zvieratá, tie majú mať väčší koterec podľa nariadenia EÚ ako sme my -2 osoby so psom mali izbu. V rodine máme hotel, nikdy by sme si nedovolili takto podviesť klienta!!!! Za psa sa platilo tiež samozrejme! Na raňajky bolo deň staré pečivo, každý deň a v zelenine som našla vlasy. Vlasy so zeleninou som odovzdala pracovníčke (blondína s copom, vlas bol čierny od druhej pracovníčky! -mám dvoch svedkov) Keď som sa recepčnej spýtala či sa nehanbia ubytovať ľudí v takejto šope, odpovedala "dopyt robí ponuku" s úsmevom a aroganciou! česká obchodná inšpekcia nám povedala, že službu musíme reklamovať

“Room 12, you have to pay!” The shout came from across the lobby, as we were leaving for breakfast. Slightly embarrassed, we approached the receptionist, a middle-aged woman with dark hair. What we had to pay was the parking, a charge that for some mysterious reason had to be settled at the beginning of our stay and could only be paid in cash. “We don’t have any krona yet,” I explained. “I’ll pay you later today.” We walked towards the exit. “Yes, today!” - the threatening tone continued, accompanied by baleful looks. We decided to give her our Rude Receptionist of the Year Award. It’s only August, but with a performance like that, she’s unlikely to be outdone. The hotel itself is pleasant and well positioned with large, comfortable rooms and good breakfasts. Shame about the staff.

this is not a proper hotel as it looks like in view of the name of the property that appears in their webpage or in tripadvisor, but a bed & breakfast. i do not understand its high rating in tripadvisor the location is good, just at the limit of the traffic restricted zone. the property offers carpark in front of the building for 16 euros. in the night, the place is unattended so i cannot say that it is a safe parking space the reception closes at 7 pm. the receptionist was not friendly, her attitude was like that from a civil servant finishing the working hours and showed no interest in helping the guest no lift and no help with the luggage the room was a "de luxe" one, clean and with acceptable size, with a pleasant balcony overlooking the river. nice view. the bed was sufficiently comfortable. there was a small wardorbe with a safety box, an empty fridge and a kettle with two tea sackets (no instant coffee) the bathroom had sufficient size, basic amenities and a big bath. unfortunately, there was no hang for the shower had, meaning that the guests need to hang the shower head when having a shower. additionally, therewas no curtain in the shower, so the risk of flooding the bathroom is high the windows had net cutains, so the room had too much light as from sunrise free wifi did not work no air contioned: rooms can be very hot in summer a very basic continental breakfast was offered at another hotel in the viccinity whereas the room could be paid with credit card, extras like parking are requested to be paid in cash. just nonsense in an accommodation where most of guests are foreigners due to bad shower, bat attitude from the receptionist, lack of reception service after 7 pm (not even a telephone number for emergencies was advised) i think that the price paid (120 euros) is bad value for money i do not recommend this accommodation