Odense Danhostel City

We visited Danhostel in connection with a camp school, and unfortunately the stay did not meet the expectations. The cleaning standard was unsatisfactory. A used condom was found under a bed, and there were visible stains on mattresses, dynas and floors. Several doors did not work properly. Some went back locked, others couldn't be closed. In addition, there were rooms where the windows could not be closed, making the rooms cold. The problem was notified to staff but was not corrected during the stay. The dinner was of very poor quality. Two out of three nights the food was not edible. We got chicken that didn’t seem to go through, we found hair in the food, excessive salting and a general smell of old food. The breakfast cost DKK 75 per person, but consisted mainly of yogurt and bright bread, which was insufficient to satisfy the students and teachers. The staff, especially the host, often appeared rude and a little rejecting. This gave the impression that inquiries were inconvenient. The students also noticed that the host locked himself into the rooms without knocking first, which was uncomfortable. Unfortunately, we cannot recommend Danhostel for campers or other groups. The only positive thing about the place was the location, which was really good.

Don't come to this hostel!! The shower is filled with lime! The vineyards cannot be closed so there is a lot of noise at night! Staff was uncomfortable and angry! Dog hair in our food! Spot on the ladder! The beds were noisy when you wait! All in all a really bad experience at the fan hostel Odense city! DON'T COME TO THE HOTEL!

I am writing this review on behalf of my parents who stayed at this hotel due to a fire in their own home. I can start by saying that my parents at first sight were greeted by a wildly dirty and definitely nasty room. There were used towels hanging, the walls were dirty, the carpets were nasty and with stains, the bathroom was caly and there were black stains, the trash can wasn't emptied, and the bed wasn't even cleaned upon arrival. It was clear that the room was not properly cleaned – and it was directly unhygienic and uncomfortable to enter the room. But the worst was the behavior of the staff. My parents were accused of smoking in the room. They were charged a fine of DKK 1,500. My parents are smokers, but respect hotel rules in all respects. They don't even smoke inside their own home. In addition to this, the staff even made a gross and unfounded claim that their stay was "located" due to the fire, which they claim was due to smoking my parents. It is a serious accusation and completely unacceptable both factually and ethically. Being spoken to in that tone and being greeted with such a treatment as a paying guest is completely unprofessional. The staff were neither welcoming nor solution-oriented – on the contrary, they were directly disrespectful in their claims. Danhostel Odense City is not only unhygienic – it is also a place where you as a guest risk being treated badly and unfairly. As we have read from previous reviews, my parents are not the first to be accused of something they have not done. We will never come back, and I would advise everyone to put their legs there.