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Reviews from Guests

3.0/5

tripadvisor

818

Reviews

from real guests

CristinaPneum

3

/

5

A rather recent hotel in a modern tower near the city center (10 minutes on foot), although poorly maintained, with stained and yellowed walls. The family room has two comfortable double beds, one slightly smaller for two children/teenagers, but at least they offer a real bed instead of the usual very uncomfortable sofa bed for children. Windowless bathroom with a shower stall (and not a curtain like in most hotels in Denmark). Unfortunately, the room does not have windows that open; the fact that I could not change the air in any way was annoying to me. Carpet everywhere, even in the restaurant, really unhygienic. Breakfast was average, a poor selection of sweet options, a disgusting chocolate cream (it would be enough to have the classic Nutella). We had dinner at the restaurant, but the dishes did not convince us at all: the pasta bolognese on the children's menu was very spicy and seasoned, impossible for children to eat. The vegan burger was tasteless and the fries were fried in fish oil and burnt. Covered parking for a fee, difficult to find a spot despite having purchased it. Reception staff very kind and helpful, a round of applause to those who welcomed and helped us; it is not a given to find kind people in Danish hotels.

674grietb

4

/

5

We stayed here 3 nights for visiting Aarhus. The hotel is large and modern, and the location is fine to visit the city. We had requested rooms next to each other or with a connecting door for us and the 3 children, but unfortunately did not get this and upon inquiry there was no availability for this anymore. The rooms themselves were standard but not so clean. We missed a small fridge and bottle of water on arrival. The breakfast was very tasty and extensive. Just a pity that we only discovered the coffee corner on the 6th floor ourselves on our last night. The car park was quickly filled and with a roof box not to enter. The hotel is currently doing major renovations so this will definitely be noticeable in the coming year.

kianoushh2026

2

/

5

Nice location, really good breakfast, but the hotel room was not clean, that spilled food residue on the dining chair, that was spilled on the couch and sofa pad, which was pretty nasty. We made the staff aware of the lack of cleaning and the nasty furniture, but without action. This is not what one expects of such a large chain.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Fitness Center

Bar

Meeting/Banquet Facilities

English Spoken

Hindi Spoken

Spanish Spoken

Hot water linen and laundry washing

Car park [charges apply]

Currency Exchange

Car park [on-site]

Face coverings on staff

Vending machine

Room service [24-hour]

Smoke-free property

Italian Spoken

Ticket Service

Daily disinfection in all rooms

Special Diet Meals (upon request)

Hand sanitizer

German Spoken

Dry Cleaning

Contactless check-in/out

First aid kit

Korean Spoken

Restaurant

Protective screens in common areas

Wi-Fi in public areas

Hair/Beauty Salon

Arabic Spoken

Daily disinfection in common areas

Norwegian Spoken

Chapel/Shrine

Cashless payment service

French Spoken

Facilities for Disabled Guests

Physical distancing of at least 1 meter

24-Hour Front Desk

Elevator

Malay Spoken

Tours

Laundry

Daily Housekeeping

Guest rooms seal after sanitization

Danish Spoken

Ironing Service

Casino

10 Available Room Types

Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed
Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner
Business Room, 1 Double Bed, Corner

Business Room, 1 Double Bed, Corner

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed
Business Room, 1 Double Bed

Business Room, 1 Double Bed

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner
Standard Room, 1 Double Bed, Corner

Standard Room, 1 Double Bed, Corner

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Hypoallergenic

Hypoallergenic

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Breakfast service

Vending machine

Room service [24-hour]

Special Diet Meals (upon request)

Restaurant

Buffet-Style Restaurant

Bar

Front Desk Services

Currency Exchange

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Contactless check-in/out

Kids club

Casino

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Chapel/Shrine

Cleaning Services

Hot water linen and laundry washing

Face coverings on staff

Daily disinfection in all rooms

Hand sanitizer

Dry Cleaning

First aid kit

Protective screens in common areas

Daily disinfection in common areas

Cashless payment service

Physical distancing of at least 1 meter

Laundry

Daily Housekeeping

Guest rooms seal after sanitization

Ironing Service

Languages Spoken

English Spoken

Hindi Spoken

Spanish Spoken

Italian Spoken

German Spoken

Korean Spoken

Arabic Spoken

Norwegian Spoken

French Spoken

Malay Spoken

Danish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Car park [charges apply]

Car park [on-site]

Facilities for Disabled Guests

Elevator

Pets allowed

Tours