Legoland Holiday Village

For adult the prize was 229 DKK. The food was not worth the prize, and the prize didnt even include water to drink. The beef was tough, the bearnaice sauce was tasteless, the potato was not done to mention a few things. Tables was not clean, napkin holder was greasy and so on. The ice cream buffet didn't offer a lot of toppings as promised - only sprinkles, marsmallows and sauce. Moreover, when visitors made a mess of things dropping food as is natural with a lot of kids around, it wasn't cleaned up by staff.

Happy because we didn't need our van to get to Lego and Lalandia. Lalandia is located 100 meters from the campsite and Lego is 200 meters away. As for our pitch, it was large because we were able to set up our awning. In the evening, the place is quiet and peaceful. Perfect because the campsite provides access to the "Pirates" restaurant on site. There is also a supermarket and a souvenir shop on site. We were also able to enjoy the activities at Lalandia, each time with a visitor ticket. Our only regret is the rain because we had two days of rain during our stay in May. Very satisfied with this campsite with our 6.36-meter van. Please note that overnight parking in the parking lots is not permitted, and during the day, parking is paid. So we did well to come to this campsite.

Imagine paying €280 per night for a hotel room. Would you expect that, for this price, you would have to walk to another building every time you wanted to use the toilet or take a shower, with each trip taking about five minutes? Would you expect that bed linen, air conditioning (in the middle of July), and Wi-Fi are not included? Would you expect no wardrobe, no shelves, no hooks to hang your clothes or even your towel, and not even a small trash bin in the room? That was exactly the experience my 9-year-old daughter and I had at Hotel XXX. After spending an exhausting day in LEGOLAND during one of the hottest weeks of July, all we wanted was to take a shower, sleep in a clean bed, and rest. Instead, the first question we were asked at reception was: "Did you bring your own bed linen?" I thought I had misunderstood. The receptionist explained that bed linen was not included. It cost 220 DKK per person, with children paying the full adult price. I paid because we had no choice. Then she smiled and said: "When you get to your cabin, open all the windows and doors. It has probably become very hot during the day." At that moment I realized I had made a very expensive mistake. Then came another surprise: "Here on the map I've marked where the showers and toilets are." I was shocked. How can accommodation costing €280 per night have shared bathrooms in a separate building? We walked to what Booking.com described as a bungalow. I have stayed in bungalows in Spain, Egypt, Indonesia, and Vietnam. None of them cost €280 per night. The most I have ever paid was around €150, and every one of them included a private bathroom, bed linen, Wi-Fi, and often breakfast. Our bungalow was incredibly hot inside. There was no air conditioning, so instead of resting we had to make our own beds and then walk to the shared shower building. Every time we left the cabin we had to lock it, making it even hotter inside. There was no TV, no refrigerator, no storage space, no hooks, and no trash bin. At night we had to close the door and windows. The outside temperature was around 25°C, but because of the humidity it felt much hotter. Sleeping was extremely uncomfortable. Around 1 a.m. I was woken by a loud vibrating machine hidden inside one of the bedside cabinets. The noise continued, and I eventually moved to sleep beside my daughter because that was the only place where I could get some rest. The next morning we paid 200 DKK per person for breakfast, again with children charged the full adult price. Checking out was another surprise. We were instructed to remove all the bed linen ourselves, sort it into different containers at reception, collect all our rubbish, and separate it at the recycling station before leaving. Standing there after paying €280 for one night, I honestly wondered why I was doing housekeeping duties myself. For this price, I expected basic hotel comfort and service. Instead, I received what felt more like self-service camping at luxury-hotel prices. I understand that some guests enjoy camping-style accommodation. There is nothing wrong with that. However, I believe the facilities and the level of service offered here do not justify a price of €280 per night. Families visiting LEGOLAND should know exactly what they are paying for before booking. This was, without question, the most disappointing hotel experience I have ever had.