Ascot Hotel

For my experience, I got 2 shirts that were ruined from their laundry service that took 2 days to be returned. I sent in 4 shirts to be *dry cleaned* I filled out the form with the proper indication & pricing for 4 dry cleaned shirts. Instead of dry cleaning them, their laundry washed 3 of the 4 shirts. 2 of those washed shirts are now ruined, with shrinkage for one and a hole for another. I expect regular laundry to ruin shirts at hotels and that is why I always pay extra for dry cleaning shirts on vacation. I do not recommend staying here.

The Ascot Hotel has a lot going for it. It has a charming, boutique feel, the staff are genuinely friendly and welcoming, and the lobby bar is a great place to relax after a day of sightseeing. Its location is one of its biggest strengths—Tivoli Gardens, City Hall Square, Strøget, restaurants, and public transportation are all within easy walking distance, making it an excellent base for exploring Copenhagen. Unfortunately, the hotel also has some significant drawbacks. The rooms and bathrooms are quite small, but the biggest issue is the lack of air conditioning. During warmer weather, the rooms become uncomfortably warm, and the only option is to open the window—which only opens about three inches. Even with the window open all night, the room never cooled down adequately. Leaving the window open also means dealing with constant street noise. Regardless of where your room is located, expect to hear trash bins being dragged across the cobblestone streets in the early morning hours, along with other city noise. The combination of no air conditioning and persistent street noise made it difficult to get a comfortable night’s sleep and was, by far, the biggest downside of the stay. Overall, the Ascot Hotel is a charming property in a fantastic location with excellent staff, but if you are traveling during warm weather or are a light sleeper, the lack of air conditioning and the unavoidable street noise are important factors to consider.

Top marks for a lovely stay in a centrally located hotel. The staff are fabulous, really helpful and friendly. There’s a small gym, plenty of choice at breakfast