City Hotel Nebo

You can’t beat the location right by the central train station easy walking distance to everything. Clean, friendly staff, easy check in. I’m 6ft 4, I found the bed quite comfortable and not cramped at all even though it was one of the tiny rooms. Obviously, it’s not ideal for everyone or for a long stay. But if you’re looking for utility at a low price in an otherwise expensive city you can’t beat it or get near it for the cost.

I wasn’t expecting much, being a very cheap hotel. I thought it would be a dive, filthy and worn, but no, I was pleasantly surprised! While the room was very small, the bed was clean and comfy, with a nice view of the street below . The bathroom was shared, but there were separate shower rooms that you use, the toilets were spotless. There is also a sink in the room, so I didn’t need to go to brush my teeth or do my hair in the main bathroom. The receptionists were friendly enough, didn’t engage much, and seemed to lack local knowledge slightly, possibly a language barrier, but it is what it is! The location is fantastic, 30 seconds from the Copenhagen Central Station, which meant also the main bus and sightseeing tours hub! Plenary of restaurants nearby as well. If I stay in Copenhagen again, this would definitely be my first choice again!

Nothing positive to say about this hotel. The WORST customer service I have ever experienced! Rude and not helpful or customer oriented staff. They really don't want happy customers here. Our stay started with a misunderstanding with the booking and the hotel took zero responsibility. Our room did not look like or match the description we saw when we booked. The staff was not interested in finding a solution or giving us any compensation for the misunderstanding. We were forced to use the shared bathroom which was absolutely terrible with dirty and disgusting toilets and showers! The floors were crooked, the walls were thin and dirty! The beds were also horrible to sleep on with dirty duvets! It seems better to be in prison than to stay at Nebo. If you want to have a nice hotel stay that does not feel like a terrible prison, PLEASE DO NOT COME TO THIS HOTEL!