Four Points Flex by Sheraton Ishoj

Spend 30minutes trying to get in, it is a remote operated hotel and the operator were unable to reach anyone to confirm a door code. booked online - arrived to find there are no signage, the four points flex is actually inside a mall, but not marked. there is a sign on a wall saying 6th floor.. but when you get there, it says on the wall by the elevator lobby on 8th.

We booked a room and got a booking confirmation, went to the hotel and there we met on a locked door. Had to call the tlf number to get in, which also took a long time to get in touch. After many minutes, a lady answered, who could hardly answer anything. After we talked long in tlf so she says the hotel is full booked, even though we had received booking confirmation and card information was inserted. When we stand there comes another man who says he had booked earlier in the day, he also got notified that the hotel was full booked and had to travel to Roskilde to book in there, this was at 01:00 at night when you would like to just go to bed. We were also just told that we had to find ourselves another place to sleep. Helle the arrangement of getting into the building was also a problem. Need a lot more for me to complain, but this is the worst setup I've ever been involved in. To everyone, steer away from this place.

No way to enter after hours Call service phone +45 70 235 635 We registered late an no code was ever sent to us. The number is inside and posted in another review It was the only way we could get in (middle of the night with children). Marriott (Sheraton): POST service phone +45 70 235 635 OUTSIDE THE ENTRANCE