Island

We chose this hotel for its good value for money. The room was spacious and comfortable. The staff were really friendly. Although the hotel was a bit far from the city center, It was well conected by public transporte.

We are dropped off by our taxi and unloaded two large International travel suitcases plus a carry-on plus extra carry bags. We enter to doors of the hotel and immediately face a flight of stairs. Are you kidding me?? Next to the stairs is a lift designed for people in wheelchairs. Not only does it not work properly, but I get stuck in there until my wife manages to get staff to come and explain a very complex system of "tricks" to get the lift to work. Breakfast was served in an area that required multiple flights of stairs to access from our room. Sure, I could use the exercise, but this hotel is the most inconvenient place I have ever stayed. In light of the completely lame facilities, the staff could stand to be a lot more friendly to make up for it. They aren't. "On paper" it shows a short walk to a train station which is only one stop from Central station and the down-town area. Reality: One looong flight of cement stairs with no lift in sight to get to the station. If I had heavy luggage (which I did) it would be a hell of a struggle. There is a lift down to the station, however. Unfortunately, as this country is filled with bike-riders, in busy times there is a line of people using the lift to take their bikes down to the station.

A fabulous stay in the new-look reception area hotel. Vanessa and Ray always have a warm and enthusiastic welcome….its like coming home.