Caribe Club Princess All Inclusive

Love all hotel, the renovation provided better service.

Still here as I write this but definitely ready for home. Negatives: We have all been ill (6 of us) some virus which is similar to Covid with bad cough felt like a chest infection, high temperature and vomiting. Our paracetamol supply quickly ran out and we had to buy from the shop $25 for 10 750mg paracetamol- absolutely disgusting. The pools are growing algae - the hotel say it’s sun cream - I get that’s a factor but there is no way that’s all it is, every single bikini and pair of swimming shorts is now an awful shade of green. My daughter’s naturally blonde hair has gone green as have our fingernails. There is a green scum around the pool constantly they come and pour god knows what into it and brush it away but half an hour later it’s back. There is not enough chlorine in the pool and they’re not cleaned well enough considering people are constantly drinking their bar drinks in there. Also the tiles around the pool are not well maintained - many are crack or broken which has led to minor cuts which is just not what you’d expect from a four / five star hotel. The food is awful - the only saving grace is the pizza. The buffet is particularly bad far too small for the number of people using. The Italian and Mexican were both horrendous the Japanese is the only saving grace at this place but even that wasn’t amazing. Mosquitoes - due to the swamp they have here the mosquitoes are terrible day and night. We bought OFF (deep woods) from the shop here at the bargain price of $28 which has helped but we’re all still getting half a dozen bites daily. So this was not the hotel we originally booked but due to renovation work at our original hotel we were given this. I was initially pleased with this as reading the reviews they seemed good. The rooms are a mixed bag I think they are refurbishing them but we had two room that definitely needed refurbishment. Shower head although huge was pretty grim and, furniture is ikea, many of the drawers are dropped or just don’t open or close properly and our toilet had to be fixed three times. The cleaners do an amazing job and clean them thoroughly every day, that is the main positive about the hotel. The pools - we spent the first few days around what we named the party pool, pool bar and entertainment however it was not our thing (dancing competitions where women are encouraged to dance like they’re at a strip club and pose in three “sexy” positions while the young lads and men in the pool scream at them) so quickly moved to pool 2 which was the quieter of the two however has been overtaken today by a mob, screaming and whaling at the bar, doing shots with the bar tender which is great if you’re at a party but when you’re a family it’s quite intimidating trying to get a drink. This also happened when we were in the sports bar and one of the main reasons we moved away from the party pool. People seem to descend on this place in huge groups, the staff don’t seem to be able or wanting to contain it so everyone has to put up with their screaming and horrible drunken behaviour. The beach would be beautiful if it wasn’t for all the seaweed, they do try to clear it but they have no chance with the vast amount that comes in constantly. There is a massive divide here, if you don’t speak Spanish you’re treated completely differently. I read this in other reviews and thought people were being sensitive but it’s crazy, we were told by TUI rep to tip well and it would be good but hasn’t made a difference. Many of the staff do not seem to want to be here and certainly don’t hide that from you. I left my sunglasses on the table in the buffet restaurant on the first morning - got back to the room and realised what I’d done, went straight back and the drinking glasses that we’d had were still on the table but the glasses were gone. I asked but the waiter just shooed me away saying there wasn’t any there. I spoke to guest services who told me security would look into it but didn’t ask where I was sat, when in happened, description the sunglasses etc I returned three times to ask for an update but they just told me the same thing that they couldn’t see anything.

Excellent dancers, they animate wonderfully. They bring out smiles and shouts of excitement and happiness. Excellent entertainment. They make everyone dance and enjoy their vacation 🥰💞🥳🥳 Gabriel the best lead dancer 🥳💝💝