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Reviews from Guests

3.0/5

tripadvisor

70

Reviews

from real guests

mountainjedi

2

/

5

First of all, the service is not good at all. The mattress was very uncomfortable, I had no hot water when I wanted to take a shower. I paid for the breakfast and was not how I expected. Definitely the price exceeds the level of service.

treasuresgirl

1

/

5

Not sure where the positive reviews are coming from, but I am a real traveler with real (and recent) pictures, and reasonable expectations for a 3-star hotel. My advice? Stay away. We were booked here for two nights as part of a Tripmasters package. We had a late arrival, the hotel looked fine from the inside. Once inside, we were greeted cheerfully by a young overnight reception clerk who checked us in and took us to our room. It was downhill from there. We were given room 5, which was dark, dank, and dated.  Our main concern however was the bathroom window which was open to the outside and could not be secured.  Upon request, we were moved to another room upstairs (which is where I took the many pictures in this review). Apart from the moldy carpets, cheap flat mattress, and broken closet door handles etc.  There was potentially dangerous piping hanging from the drop ceiling, old frayed towels, a toilet tank covered in chipped wood-grain contact paper, no hot water in the sink, and the overall temperature of the room was uncomfortably cold. Despite the fact that we'd booked a pre paid package, we only managed to spend what was left of the night there, before checking out ( at additional expense) as early as possible the next morning.

jo_llem844

5

/

5

We liked hotel Muros. The staf is really Friendly and helpful. Also good breakfast. The rooms are clean and they have good WiFi . The location of the hotel is also nice. Great neighborhood where we felt save.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi