Hotel Plaza Grande

There are hotels that provide accommodation, and then there are hotels that create unforgettable experiences. Grand Plaza Quito belongs to the second category. During my 7-day stay in Ecuador, I returned to this hotel three separate times. In fact, I wanted to spend another night here before my final departure, but unfortunately they were fully booked, so I had to stay elsewhere nearby. That alone says everything about how much I loved this place. Every single member of the team made me feel genuinely welcome. They arranged an early check-in at 10:00 AM after a long journey and even upgraded my room as a thoughtful gesture because they couldn't accommodate me the previous night. That level of care is incredibly rare. Their concierge service was simply outstanding. They collected my luggage, arranged comfortable and professional airport transfers, and even when my private guide was waiting just 20 meters from the hotel, they still sent a concierge to personally walk me over. These are the small details that transform excellent service into exceptional hospitality. On my departure day, I left very early and couldn't make breakfast. Without me even asking, they prepared a beautiful breakfast box for me to take to the airport. Once again, they thought of everything before I did. I have stayed in many hotels across Europe and around the world, from boutique properties to luxury hotels, and I can honestly say that Grand Plaza Quito delivered the finest hospitality I have ever experienced. If I could give this hotel a score, it wouldn't be 10 out of 10. It would be 100 out of 10. Thank you for making my stay in Quito truly unforgettable. I cannot wait to return.

Hotel Plaza Grande was a beautiful boutique hotel in the perfect location, steps from the Presidential Palace and at the heart of the Colonial downtown. The staff was super friendly and the room was well-appointed, with every detail meticulously curated. Their attention to detail surpassed our expectations! We could not have asked for a better stay for our family.

Excellent service. The rooms and staff are too sweet