Governor Amwaj Sharm El Sheikh

I had a wonderful stay at this hotel. The staff were friendly, everything was well organized. I would especially like to thank Doaa from customer service. She was extremely professional, kind, and helpful throughout my stay. She handled every request with a smile and made sure everything was taken care of quickly. Her excellent customer service made my experience even better.

I’m not going to say, like everyone else, that this is the worst hotel. Instead, I’ll share my honest experience so people know what to expect. First of all, the hotel is located at the far end of Sharm El Sheikh. I traveled 500 km mainly for the beach, but there was barely any sea. At first, I thought it was just because of the tides, but no—the water is naturally very shallow. If you’re traveling to enjoy the sea, I recommend choosing another hotel. Secondly, the room cleanliness wasn’t good. For example, the air conditioner started leaking around 1 a.m. and flooded the floor, and the bathroom door would get stuck and wouldn’t open. The food also caused me stomach problems, and there wasn’t much variety. Another issue is that the hotel isn’t directly on the main road. If you ask a driver or a taxi to come inside the resort, they usually refuse, so my mother and I had to walk in the heat. There wasn’t even a golf cart available to take us to the entrance. Also, on the beach, there’s a front-row cabana that you have to pay extra for, which I honestly don’t understand. In general, be aware that many things at this hotel come with extra charges and fines. The only thing I can genuinely praise is the staff—they were extremely polite, respectful, and helpful throughout our stay. مش هقول بقي زي الناس اسوء فندق لا انا هنقل تجربتي الحقيقة علشان الناس بس تاخد بالها اولا الفندق في اخر شرم الشيخ و أنا مسافرة ٥٠٠ كيلو علشان البحر بس لقيت مفيش بحر كنت فاكرة من المد و الجزر بس لا هو الفندق مياه البحر ضحلة في لو حد عاوز يسافر للبحر يروح مكان تاني، ثانيا نظافة الغرف مش حلوة يعني مثلا التكيف كان بينقط و ملأ الأرض مياه الساعة ١ بليل و باب الحمام كان بيقفل و ميفتحش. الاكل بقي جابلي مشاكل في معدتي و مفيش أنواع كتير بتتعمل. ده غير ان الفندق مش علي الشارع و لو طلبت ان دريفر او تاكسي يدخلي جوة مش بيوافقوا و لازم نمشي في الشمس أنا و والدتي و مفيش جولف كار تطلعنا برة. و علي البحر فيه كابينة كده اول صف دي بفلوس مش فاهمة ليه. و خلوا بالكوا ان اغلب الحاجات هناك بفلوس و غرامات

Definitely a place worth experiencing, greetings to Ms. Dooa in charge of customer relations!