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Reviews from Guests

4.0/5

tripadvisor

1,189

Reviews

from real guests

_O6531MD

5

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5

A hotel holiday left only a pleasant experience! The atmosphere was very pleasant, the staff were always friendly and attentive. Animation - special thanks to the animation team! Guys are energetic, positive, every day interesting programs, games and entertainment. It was fun for adults and kids alike. The food is delicious and varied, a good selection of dishes, everything is fresh and beautifully served. Something new could be found every day. The rooms are clean, cozy, the cleaning is good, everything is needed for a comfortable stay. The service is at a good level – the employees try to make the holiday as enjoyable as possible, always help and go along. Thank you to all the staff for the warm welcome and wonderful rest! We would love to come back and recommend this hotel to our friends. 🌴☀️

evaiO4811LI

5

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5

Beautiful hotel with excellent service and pleasant atmosphere. The staff are very attentive, friendly and always available to help. The service is of a high standard, all employees try to make the rest as comfortable as possible. We especially want to mention animation - the team is energetic, fun and organizes interesting programs for guests. There is always something to do, the atmosphere is positive and suitable for both adults and children. The food at the hotel is delicious and varied, a large selection of dishes, everything is fresh and quality prepared. Every day you can find something new and interesting. Special thanks for cleanliness - the rooms and grounds of the hotel are always well maintained, cleaning is carried out with quality. It is very nice to be in such a neat and comfortable place. Thank you to all the staff for the wonderful rest! I definitely want to come back again.

borisbJ6296VV

3

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5

HONEST REVIEW OF THE HOTEL SAFIR SHARM WATERFALLS RESORT Rested from 05.06.2026 to 18.06.2026 Old room stock, changed three rooms in the first week. In the first room, shabby furniture and doors that do not close normally to the closets, to the bathroom were, the hotel guide said that this is not a reason to change the room, he did not like that I did not take paid tours from him, he commented that he took only free (review). The room smelled like a sewer, the reception was initially promised a technician, but no one came, the second day I was offered a replacement room because they couldn't do anything there, the hotel is old, it will stink like that, and they knew about it initially. The second room is the same, but the furniture is not shabby and serviceable, the second floor, the manager said this room above the level, apparently because the doors were closing normally, the air conditioning turned out to be faulty, came to fix, the next day the situation repeated, offered to replace the room, because the air conditioning cannot be fixed. For the first week, the motto was, "pack, unpack, go through rooms, run from reception to reception." We lived in the third room for the next week, everything worked, but I stopped by crying and hysterically because I wasn't resting, I was just running around solving problems. Running!!! Because the funicular on the property is not working. The hotel manager said the hotel was old, there was no money to repair the funicular, no room repairs, renovation was only at the first line. There are convenience cars running around the grounds, which supposedly run every 10 minutes, but stand around in the heat for 10 minutes and not wait because he might have a lunch break. Sometimes we'd hit them, more often we'd walk up the stairs. Food!!!! A separate story! Breakfast, lunch and dinner in the main building in the restaurant, no snacks outside this time on the premises! If you hang out on the beach and don't go to lunch, you'll be hungry, as it's not provided for here, like in the usual all-inclusive fives, fries, sandwiches, burgers or something. On the first day, we arrived at a time when breakfast was over and lunch was still a long way off. We asked where we could eat, we were sent to the pool bar, we spent a long time looking for places to eat, we asked the workers, they were surprised we wanted to eat here somewhere. In the pool bar in a small window there were some croissants and buns, guests do not have free access to this window, you have to stand and wait for the bartender to serve drinks and curse to give more than one microbun. It's up to him to decide how much and to whom. There is an ala carte restaurant near the beach, where you can dine during the day. BUT!!! if you decide not to go upstairs to the main restaurant, but to dine here near the beach, you still need to go upstairs to the main building (same as the main restaurant) to take a ticket to the restaurant on the beach)))) Drinks in the restaurant! You can't go get yourself a glass of wine or a beer or a glass of juice, they're not freely available, they come from the back if you wait. The first lunch, we had to make a scandal because we finished eating and the drinks never came. If that's the concept of a hotel, then please take the program out. In front of me, the woman had dinner and never left before they brought her a drink. The first dinner also had to be scandalized, the hotel concept - one glass of wine in hand, when I asked for a second glass, I was asked for money. Since I have two adults to pay for, I told them to bring wine to my son, the waiter showed high-flying piggy, brought it in a dirty, unwashed glass. Naturally, I didn't leave it like that, I gave this glass to the gym manager, after a whole consultation around this glass, I was offered with apologies the wines in the finest dishes. The result: the day of the scandal, and we were already greeted at the restaurant the next day, and the manager was trying to control our drinks. At breakfast on the fifth attempt, you'll find a clean mug (without anyone's lipstick) to drink tea or coffee. After showing the dirty mug to the waiter, we had freshly squeezed juice from the back room as an apology. The waterfall, which should be on the property, it actually appears in the name of the hotel, does not work, somewhere near the middle of the descent, breaks the stream. The animation is weak. On the plus side: the reception speaks Russian, great sea. THIS IS CERTAINLY NOT A FIVE STAR HOTEL!!!! This is not the first time we have holidayed in Egypt and this FIVE was a shock to me! I don't understand where these praises come from?! Two stars off and there would be no complaints, we just wouldn't even go there!!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi