Hotel de la Banniere de France

We booked a family room and also booking for a small dog and car parking. When we arrived the manager insisted that we didn’t have a booking for the dog despite showing him the confirmation on our phone for the room, dog and car parking. He insisted that we should have rung the hotel before to confirm the dog booking. However he did say he had a room we could have if we paid extra. When I complained and said the booking was made online and accepted by the hotel as we had proof on our phone he took back the actual key he had given us and told us we could no longer have the room that could accommodate dog. My son then said that he and the dog would sleep in the car. The manager then had second thoughts and said we could have the room after all. The garage was adjacent to the hotel but was not ideal as the entrance was so narrow you had to put your side lights in or you would lose them, i wouldn’t like to attempt to park more than a medium sized car there. There was only room for 4 cars however it would be a struggle to manoeuvre at maximum capacity as it was through a small courtyard with parking beyond that. There was only our car and some motorcycles when we were there and it was a struggle. The mattress and pillows were very hard and uncomfortable to top it off. Thank goodness we only needed a night there on route elsewhere. When we asked to go back to the garage once the manager had locked it he was less than forthcoming in his demeanour and made comments about the need for him to turn off the alarm. When my son asked his dad for his phone so he could turn on the torchlight as the car park was dark in the daytime and it was evening and dark outside, the manager said to my son this is France not the desert. The irony was that the manager said he spoke 7 languages and had a qualification in hospitality.

Charming hotel in the heart of the city .a warm welcome.a good breakfast .the rooms are large.the bedding is new . The blue room is beautiful.

Hello, Welcoming is very friendly, the rooms very cohesive, breakfasts well stocked. Only shade on the board, the bed 1.40 m. while the size of the room would have allowed a larger bed. We'll be right back.