Chateau De La Tour

Cold and haughty welcome from a lady with zero empathy who is not suited for the role. On-site parking at 15 dollars a day, a real exaggeration considering where the hotel is located, the room poorly furnished, a full-length mirror leaning on the floor and against the wall in the entrance?? A tiny enclosed space for the toilet where you struggle to enter without a sink, in the best French "hygienic" tradition and with the air extractor not working!! When you return to the room, you are greeted by an intense smell of sewage likely due to makeshift plumbing in the rooms. Pool open but a dirty environment, I mean with various foliage, but the tables and chairs have evidently not been cleaned for days. No bar service at the pool and you have to go to the indoor bar where they offer you a drink list with prices that are truly unreasonable for the non-existent quality of the service offered. The reception staff, apart from the sphinx of the first day, young but lacking professionalism and savoir-faire with the clientele, in short, unpleasantness, improvisation and a truly improbable room, prices inadequate for the hotel service offered. If you want to experience these emotions, go ahead.

A hotel with potential, but unfortunately not yet live up to what it turns out to be on the website when we booked the stay. The building is beautiful, but again it is not being used to its fullest. A general renovation as well as an interior designer will be a good investment. The staff is friendly, but the service level is virtually non-existent. You can ask if things are an option. For example, if there is anything but filter coffee at breakfast. And what else can be ordered if possible. by additional payment, which could be solved with a menu. Breakfast buffet is definitely dull - hard breakfast balls, rubber-like croissants, cold pancakes, which is really weird when you know how good French bakers are, and at a very affordable price. Why not get fresh bread every day - it's a small thing, but great effect! You should also ask for refilling the buffet as there is only one breakfast server, which is not enough! The room was nice and clean, but could also penetrate a loving hand. When we booked the stay, the website promised (gourmet) restaurant - there is no restaurant in the hotel, but the possibility of snacks and drinks. The pool area is basically fine - the sun bed and umbrellas are there, and the pool is clean, but the tiles are around could well withstand a bucket of water and a diet daily. In addition, you could actually make money by checking past the area regularly and asking if you want to buy drinks. Now go to the reception and ask for it. However, it happened 2 of the 10 days we stayed there. We complain very rarely, as we investigate thoroughly before booking - here we had to repeatedly point out errors and shortcomings. And it is really devastating for a good holiday. We are told during our stay that the hotel had been closed for about 1.5 years and was new-started, which was the result of everything. It was probably a good info to have - it is annoying that you feel like you are a test person, when you actually just want to have a relaxed stay in a well-functioning hotel. In general, it seems that there is no strong management as well as a plan for the operation.

Unfortunately, stinginess and greed take over. 50 euros if you forget a towel, 50 euros if you want your room cleaned before 4 pm (very late check-in and early check-out), extra charges, parking 20 euros per night. Doesn't look like the pictures, the rooms are very small and they don't have Conditioner for the hair. Dry shampoo only. Sorry but we had higher expectations.