Intercontinental Carlton Cannes

We would like to sincerely thank Sebastien from the Valet Team for going the extra mile in making sure our cars were taken care of and handed over properly. He even assisted us in contacting the driver who will pick up the cars and we didnt even ask him for it. He answers very fast, very clear and with complete information so we always didnt have to worry. He even shared photos of cars being handed over to the pick up. It is always good to have a very reliable staff. Thank you so much Sebastien. We would also like to thank the Guest Relations Team Cathy, Joanna and to all for all the help.

Excellent hotel and restaurant that I recommend without hesitation. The welcome is warm, the service is impeccable, and the experience is most pleasant. A special mention to Madame Nadège, in charge of the cleanliness of the restrooms, whose kindness, professionalism, and smile were very much appreciated. The concierge was also very kind and very attentive. An address that I recommend 100%.

Im staying in the hotel for 2 weeks and im still there..unfortunately when i wanted to have coffee they said its only for hotel guests i told them im a hotel guest and i know many of people in sitting who are not a hotel guests..her answer was sorry but they are the hotel manager friends!!!wow so its better to be a friend of the manager than to be a hotel guest!! I pay 2000 euros per night and i cant have a coffee in the lobby!! The other thing, they sent a sparking ice tea to the room and the ice was melted so i ask the housekeeper to replace it..another guy came with ice bucket And asked me to pay 10 euros for the ice!!!i told him ill not py and you can have your ice back! It should be complementary..he said by next year it will be free!!!