Palm Beach

3.0 / 5

•

PLACE DE L'ETANG

Reviews from Guests

3.0/5

Reviews

from real guests

Optimette

Really not a good experience: Used towel already hanging in the room upon my arrival, a colony of ants in the bathroom, a dead spider in the bathtub, a non-functioning room phone, moldy bathroom seals, partially torn tiles, and scratched paint on the doors. The staff is helpful (although some do not even respond when greeted), but the infrastructure is aging and very poorly maintained, all for a price that is really not justified. Do something because it is truly catastrophic.

Fearless21088316087

Everything is exceptional, a pleasant experience, great location, very friendly staff.

jordienev

I would not recommend this property at all. Upon check-in, we were handed the key to a room that was clearly unclean. After informing the front desk, we were offered another room, only to find that it too had not been properly cleaned. When I went back down to the reception to explain the situation, the response I received was shocking: “Well how are we supposed to know if it’s clean.” For a hotel, this is completely unacceptable. Cleanliness is one of the most basic expectations any guest should be able to rely on, and the dismissive attitude from the staff made the experience even worse. The safe was not mounted, nor did it work, so all valuables were at risk. As per my photos, you can see you can just carry it away. This stay was disappointing from start to finish, and I would strongly advise looking elsewhere if you’re considering booking this property.

Facilities Details

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Coffee/tea maker

Laundry

Shops (on site)

RV, bus, truck parking

Babysitting/Child Services

Lockers

Garden

Bicycle Rental

Newspapers

Ticket Service

Wired Internet

Terrace

Baggage Storage

Convenience Store (on site)

Smoke-free property

24-Hour Front Desk

Self Parking

Concierge Service

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Coffee/tea maker

Laundry

Shops (on site)

RV, bus, truck parking

Babysitting/Child Services

Lockers

Garden

Bicycle Rental

Newspapers

Ticket Service

Wired Internet

Terrace

Baggage Storage

Convenience Store (on site)

Smoke-free property

24-Hour Front Desk

Self Parking

Concierge Service

3 Available Room Types

Premium Room, Balcony

Heating

Non-smoking

Satellite Channels

Soundproof

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Single Room

Heating

Non-smoking

Satellite Channels

Soundproof

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Sleep comfort items

Shower

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Standard Room, Balcony

Heating

Non-smoking

Satellite Channels

Soundproof

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

Clothes Rack

Room service [24-hour]

Free bottled water

Facilities Details

Parking and Transportation

RV, bus, truck parking

Free Parking

Bicycle Rental

Airport Shuttle (surcharge)

Self Parking

Front Desk Services

Lockers

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Smoke-free property

Shops

Shops (on site)

Convenience Store (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Garden

Coffee/tea maker