Tiara Yaktsa

THE YAKTSA is clearly superior to the Miramar, nothing to see REMARKABLE TABLE, BLUE GOLD OF ALAIN MONTIGNY hollowed out at YAKTSA What an idea to have removed the hot tubs from the suites of the YAKTSA So I don't go much more, I wait for them to put them back, real, not plastic

I upgraded to a sea view suite a few weeks before our arrival. What a place! The views are amazing and the room was extremely spacious. The double shower is also a very nice feature. The Michelin restaurant is worth every penny with amazing food. The only note here is that my wine pairing came with a wine with every dish. That meant 8 glasses of wine which i think should have been no more then 4 or 5. This felt like work and at some point i just gave up. I did not feel comfortable with that. Having said that, it was an amazing dinner and our stay could not have been better. Staff is very friendly and the car to go to the sister beach hotel a very nice perk. We had an amazing stay and will defenitely be back!

I am extremely unhappy and disappointed by my stay at the Tiara Miramar Beach Resort Yaktsa (Gold, Blue, Signature package, including a king-size Yaktsa terrace suite night, Signature 8-course menu at the gourmet restaurant and breakfasts) for the following reasons: - Difficulties in obtaining the Reservations Service (non-answer, hang-up, poor referral). - The day before our arrival, having no news of my reservation, I have to call the hotel to get confirmation of our hotel and restaurant reservation. - On the day of arrival, no one at Welcoming (15 minutes waiting). - Despite the heat and the great sun, the umbrellas from the reception terrace are placed on the ground (storm the day before), they will always be there when we leave the next day. - Suite a little old, king size bed minimum (180 x 200cm), no electrical outlet working in the bathroom very old (need to shave and use the hair dryer in the room), despite my repeated requests , no umbrella or deckchair on the terrace yet large and very sunny. - Around 4pm, I go to the restaurant to choose our table, I am informed that there is no reservation in my name and that the restaurant is full, after long and vehement discussions with several interlocutors, we will study my request. I return to the reception, which confirms that dinner is included in my package, further discussion with the restaurant who agrees to receive us at 7pm. We lost a lot of time and, considering dinner at 7pm, we go back to the room to prepare. Around 6:30, new call, dinner moved to 9:00. It was a ruined afternoon, we could not even enjoy the pool. - One positive point of the stay: the superb dinner in quality, creativity and generosity, great art. - It’s after 11pm, we’re going back to our room; the Cover Service hasn’t passed, the wet towels haven’t been replaced, the shutters and curtains aren’t closed. - Decent breakfast, no more. - Initially, on Monday, I ask to meet a manager, the receptionist makes a few phone calls and announces that there is no manager present, neither at the Yaktsa nor Tiara Miramar (it was already the case on Sunday), she is sincerely sorry about these malfunctions, she assures us that she will bring them back and that we will receive a call from the management the next day. I am still waiting for this call. - As the establishment does not have a luggage handler, the receptionist came to pick up our luggage, arrived at the reception I paid the extras, customers were waiting, she asked us to wait to help us load them into our car, but other arriving customers, and, the receptionist being alone, we loaded ourselves and left. - At 11:30, so after our departure, I received an email, in English, inquiring about the departure terms with the invoice attached, which had already been given to me by the receptionist, but which does not detail the extras of the restaurant. - This is the sad experience we had at this establishment, whose exceptional situation and the unique talent of its leader are sabotaged by logistics worthy of the worst of our administrations.