Goldstar Resort & Suites

We had stayed in this hotel years ago and used the rooftop pool and found it wonderful. Unfortunately it has gone downhill since. I can’t fault the reception staff, they were very pleasant. The hotel is rundown and dated. Our room had a bad smell which I initially thought was cigarette smoke but it could have come from the air con. No cleaning, we did ask for more towels which they were happy to provide. The WiFi was very poor, frustrating as we needed it for work. Location is good, it was clean and the beds are comfy but I wouldn’t stay again.

Nothing to complain about, as usual... Kindness, quality, cleanliness, large room, kitchenette, location, parking... Top.

We were disappointed with our stay. The Wi-Fi was almost unusable, despite being advertised. Even Google often wouldn’t load. We were told to work from the lobby, but the connection there was only slightly better and still unreliable. The room had a bad smell, and there was hair on the bed when we arrived. The pillows were all old, lumpy, and uncomfortable. The parking area was poorly lit, and we had to use our phone torches to get from the lift to the car. The air conditioning was average and struggled to cool the room. Some staff were friendly, but others were unhelpful and seemed unhappy. Overall, the hotel did not match what was advertised, and we would not stay here again. I have attached a screenshot showing how poor the Wi-Fi was. This Google search page took around 20 minutes just to partially load, and most of the time it didn’t load at all. Calling this “Wi-Fi” is misleading, especially for guests who need to work during their stay.