Best Western De La Poste

Average hotel in terms of my overall experience with BW in Champagne and Burgundy: breakfast is not that good as in the same franchise of BW in Vertus, however, it's one step better than in BW Angleterre in Macon and BW in Chalon s/Saone and the same as in the most terrible of all BW, so far, of Tournus. Parking is also some hundreds of m away that adds to the level of discomfort. The rooms and bathrooms are really the best of all BWs in those two regions which I have tried. The service is the third best, surpassed by BW in Vertus and BW in Chalon s/Saone. The receptionist tried to double charge for breakfast, even though the voucher stated clearly- BB, that stands for bed& breakfast. Nevertheless, he was stubborn and insisted rudely to follow his intentional lack of knowledge until the hotel manager intervened and settled him down, apologised us. That was a bitter berry on the cake which ought to be eliminated. The town itself is beautiful strategically close to Cotes de Bar champagne subregion that supplies with superb value champagne both the French embassies (Gremillet) and wine enthusiasts (Devaux, A.Bonnet, O.Horriot, others) alike.

We were so pleased with this hotel. It ticked a lot of boxes with location and price but we weren’t totally sure about the Best Western brand as some of the UK BW hotels haven’t impressed us ! This hotel is beautiful, located really nicely for nightlife and exploring the beautiful Troyes. The staff are very professional, the rooms are stunning, the bar is spotless (the nighttime bar manager is worth a mention what a lovely guy he is )! The spa was excellent with lovely staff. I can’t fault anything about this hotel !

Nice hotel to sugarcoat when we visit the beautiful Troyes. The hotel has an excellent location centrally in the city. The decor is atmospheric and we also liked being able to use the spa facilities. Staff are friendly and helpful. On a next visit to Troyes this is our choice again.