MERCURE PORTE DE LA CITE

- perfect location for walking to the City - very clean, well-maintained, and renovated hotel. The entire staff is truly very helpful, pleasant, and kind. Attentive to every need - very beautiful, well-maintained pool! - very pleasant and good restaurant! - free parking is appreciated We had a superior room that was really large, clean, and very well-appointed. We find that this establishment makes a lot of effort to ensure that everything goes well Only small downside is the lack of shade in the parking lot I recommend this hotel

As many others have noted, the Mercure's proximity to La Cité is excellent, being an easy few minutes' walk. Our room had air conditioning, seemed quite clean, parking is ample and easy (certainly not always a given in old cities), and our standard room was tastefully, if spartanly, appointed. Our standard king room was extremely cramped, with no place to put anything. It was too small for any "real" furniture; only one built-in luggage rack/seat, two small barrel-shaped metal stools to serve as night stands, a small stool, and one small, metal tea-sized table. There was no room for a chair, dresser, or desk, a place for just one suitcase, and no place except the floor to put the extra pillows decorating the bed. Certainly not the case for other rooms, our safe happened not to work. A nice young man came up from reception but was unable to repair it. The partial glass shower enclosure made it impossible not to spray all over the floor no matter how careful we were and we had to mop it up with towels after each use. This standard room setup might be difficult for elderly visitors. For the price, we were expecting at least a little more elbow room. We certainly got by, but the hotel's location is its selling point.

Great location when you travel by car. The hotel is only 10min walk from the old town and you can park your car in the secure parking lot of the hotel. This was particularly important for us as we were travelling with two oldtimers. The reception team was very friendly and the rooms, although relatively small were practical with direct access to the swimming pool. The air conditionning was working fine and very welcome as France was suffering from one of its worst Heat wave. Apart from an altercation with a very unfriendly waitress, our dining experiences ( we stayed 3 nights) were positive. Breakfast was good and plenty. Overall we can recommend this hotel as a starting point for trips in and around Carcassonne.