MERCURE

Pros - Wonderful location, clean and good breakfast. Air conditioning was perfect! Staff were lovely but some inexperienced and lacked local insights and knowledge. Cons - not up to our normal standard of Accor Mercure. No slippers/dressing gown/conditioner/face washers or even moisturising cream!! Bring your own. Parking - We were unaware we had to book parking (be aware of this as you have to pre book) and never received notification of this. (Or if we did it was in French). Fortunately, we were graciously given a park as gold members. Unfortunately, we were also overcharged for our breakfast and parking and only on our cross referencing realised this. So check your bill. (We were refunded after bringing it to their attention and apology was given). Also, to note, do not expect a welcome gift as gold members. (Again, having travelled the world with Accor this was a first to not receive something). Again, when I asked, the staff were very accommodating and provided a wee token. Overall, we would recommend and enjoyed our stay. Thank you!

Privilege room 412 is decent. On the other hand, a water bottle to refill, no fountain except on the ground floor when you are on the 4th. Gym is dilapidated, equipment old and not maintained. Piano out of tune, it only costs 100 euros a year to tune, response: it is decorative😳 for a hotel dedicated to the glory of Erik Satie. The worst is the breakfast, cramped room, rectangular plate that looks like a cutlery tray, industrial buffet, so cramped that it is hard to stock, everything is stingy, mediocre orange juice labeled as fresh-squeezed, a real scam with a large spoon in the carafe to stir it from time to time. Cold crepe, stale pastries, all for 21 euros. Parking 15 euros per day, cramped, no assigned space, it is up to the customer to manage, often full, you have to park staggered. You don't recognize the 4-star Mercure quality except for the price😨

Came to this hotel with a little trepidation. We have stayed in several Mercure hotels so we booked it despite some minor negative comments in the reviews. Whole experience was flawless, great breakfast, lovely room with great A/C and lovely to have private parking. Very short walk to centre. Perfectly good Mercure hotel.