Le Montrachet

A very nice discovery at Como le Monrachet in Puligny-Montrachet. The establishment offers an impressive wine selection, with prestigious references such as those of the Domaine de la Romanée-Conti. The dishes are as beautiful as they are delicious: a neat and refined presentation, a real delight for the eyes, before becoming a delight for the taste buds. The flavors are perfectly worked and each plate is a real gastronomic experience. An excellent time, in a setting that perfectly showcases the gastronomy and great wines of Burgundy. An address I recommend without hesitation!

This hotel was a big disappointment for us. Especially since we’ve stayed at a couple other Como hotels so we were drawn to it by our previous experiences with Como. We have stayed at Como Parrott Cay and also Como Ubud (Bali). There was only one staff member here who “got it”. The rest of them very very young (or at least appeared that way) and had no sense of customer service. The room was not even clean upon arrival. Hairs all over the bathroom and the toilet had smudged feces in it. So my first order of business when we arrived was to clean our toilet. That’s a first for me in any hotel! The room was also very expensive for what it was. It was comfortable but compared to other rooms we’ve had in Beaune & surrounding villages it was small. By the kind grace of the only woman at the front desk who had a customer service background, she was able to get us into dinner at the hotel. The hotel restaurant was delicious and I highly recommend. At first we were told it wasn’t possible by a younger gentleman. Prior to our arrival I had so much difficulty reaching the concierge Charlie. He was extremely delayed in returning emails on organizing a ebike tour which is something they advertised on their website. I had to call from the US to get his attention. That should have been our sign to cancel the reservation and try somewhere else but the Como experiences we had in the past stopped us. The location of the hotel is great but there are others around that I’m certain will give you a better experience.

We had a wonderful stay at COMO Le Montrachet and can recommend this hotel without hesitation. Shortly before check-in, there was a slight issue regarding the room that had originally been confirmed for us. However, the hotel handled the situation extremely professionally and found a solution that left us completely satisfied. In fact, the way the team dealt with it only reinforced the very positive impression we had of the service throughout our stay. The property itself is beautiful – stylish, elegant and recently renovated with great attention to detail, while still retaining the charm and character of Burgundy. The entire team was exceptionally friendly, attentive and professional. The pool area is lovely and a perfect place to relax after exploring the surrounding vineyards. A particular highlight was the restaurant. The quality of the food, service and overall experience was truly outstanding and exceeded our expectations. Before choosing COMO Le Montrachet, I looked quite extensively at the comparable hotels in the surrounding area. Having now stayed here, for me COMO Le Montrachet is by far the most beautiful and stylish choice in the region. A fantastic hotel in the heart of Burgundy. We would happily return and can recommend it 100%.