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Reviews from Guests

3.0/5

tripadvisor

447

Reviews

from real guests

ericv581

3

/

5

Hotel located in a park outside the city in a quiet area. Large outdoor parking lot. Very welcoming staff. Indoor pool by reservation during the day. Free access after 7 p.m. Spacious room but aging which does not look clean. Mold on the walls. A renovation would be welcome. Hearty breakfast with salmon.

MarshaMarlow_England

3

/

5

Lovely setting and room (Siam) a decent size with comfortable bed. There was a fridge, coffee machine and usb ports. Staff were helpful and pleasant on check in. We did use the pool and had it to ourselves which was nice to relax in. I definitely wouldn’t say 4*. Unfortunately the bathroom or rather wet room let it down. Designed to be a wet room it certainly was that as it did not drain properly and water went all over the room making everywhere slippery. There was mould on the bottom tiles and it felt like water was under the tiled flooring making the tiles feel loose. Also there was no liquid soap in the dispenser by the sink. The bathroom definitely needs refurbishment. The second morning when we came down for breakfast tables hadn’t been cleared and refreshed, so we had to move dirty dishes away before we could sit down. Pity that little things like this and staff scruffily dressed let the place down.

nicolasa598

2

/

5

Hello, the place is magnificent for having a good time, it's just that bad faith has set in, 1) The 6:00 PM–7:00 PM pool slot turned into 5:00 PM–6:00 PM; we didn't make a fuss, we were 2 people entering, the same thing, anyway! 2) We heard a constant noise all night that we mentioned when leaving in the morning; we were told, "Oh really? No one ever complains." I should point out that we had paid before saying it; you can't say that, and as for a discount, the criticism is based on real facts, and for you, an improvement in the communication of your staff! Wasps at breakfast are unpleasant! The bread was thawed! The jam jars were not very well organized (large jars, so not clean)! The salmon took 20 minutes to arrive, the lady arrived with the orange juice 15 minutes later, the teapots were very dirty on the left side of the coffee machine, The bedding is worn out. The pool is nice, in a vaulted cellar, you have to know that; no pool towels, you have to take the ones from the room, not great for the shower, it will be wet; you'd think people leave with the bathrobes and towels, "well yes, that happens," I know, but to put restrictions on that. Bathrobe and slippers 5€ rental fee The manor needs finishing touches and renovation The welcome by the owner of the place! Managing an establishment is more than just being average; it's about questioning yourself every day! Saying hello to friends in the dining room and saying it to customers too is good. There is work to be done. The comfort of the chairs is perfect, Changing the. Sheets after 3 days if you do not want a $5 discount per day not changed! What more can I say, a 4-star, no, it is not worth it at all. Ms. Aubin

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