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Reviews from Guests

4.0/5

tripadvisor

119

Reviews

from real guests

JulieS6869

3

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5

We booked online for the following day stopover during our car trip tour through this area , when we arrived on the due day , to our dismay I was informed by the receptionist that I had mistakenly booked the wrong night through the online App , for which the hotel had charged my card full price for a “no show “ It was obvious I had made a genuine error for which I was duly charged ,which I fully accepted ,the receptionist told us that “luckily “ the hotel did have a spare unbooked room which we could use for the night and she would ask the manager if there might be any discount as my costs had now doubled for a one night stay Sadly she later informed us that there was no discount so we paid full price twice for one nights stay The hotel was not full of guests and the restaurant had unbooked tables . Top Tip ; be careful when you book online to check your information, it was a costly error on my part and the hotel did not compromise at all and did very well out of my genuine mistake

lucianal619

5

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5

Serene and tranquil this hotel forces you to stop and take in the surrounding beauty. The rooms are beautifully appointed with very comfortable beds and amenities such as robes and slippers supplied. Relax around the swimming pool, or sit in one of the sitting rooms drinking a glass of wine or cognac. Lovely home cooked breakfast and dinners are available. Close to wineries and Saint Emilion. This Chateau will not disappoint.

las2lam

4

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5

Nice hotel in a great location, close to the A10 for ease of travel. Rooms nicely decorated though not the most practical (e.g., no side tables or black-out curtains) and position of rooms in the Annexe meant that they get the full sun in the afternoon and were therefore unbearably hot in the evening, despite air con. Lovely breakfast.