Hotel Costa Salina

Terrible experience from beginning to end. The reception is anything but professional. There were three girls present: only one proved to be kind and helpful, while the other two had a mocking and disrespectful attitude toward us. Once we arrived on the first floor, we found a truly unpleasant smell. Once we arrived in the pool area, we were told that, since we were not hotel guests, it was mandatory to consume something at the bar. We sat down and were immediately pointed out that it was not allowed to eat in a swimsuit, even though the bar is literally poolside and other people were calmly consuming in swimsuits. Initially, we only ordered drinks, but shortly after we were told that it was mandatory to order food as well. We therefore took one dessert each: probably among the worst we have ever eaten. The “strawberry sorbet” had strawberries that tasted rotten and a sorbet that tasted like mint, while the tiramisu was questionable to say the least. All this at a whopping €10 per portion. As if that were not enough, after ordering we were told that the dessert was not enough to be able to access the pool anyway, even though it was on the menu they had shown us. Confusing rules, communicated in pieces and only after having paid. Extremely rude staff, nonexistent organization, and embarrassing service. An experience that I would not repeat and that I do not recommend to anyone. One last consideration: the welcome makes the difference. As Italians, we are used to treating tourists with much more respect and cordiality. MOTHERLAND ITALY🇮🇹

Bad. ants in the room ants at breakfast buffet Children playing with ball without respect for anyone Children playing in the jacuzzi the q was forbidden

Great hotel very well located, near the port and town, great food at their new restaurant managed by a great chef - everybody is kind and respectful - rooms are big and well equipped - we will come back next year ….