Hotel Le Lido

We stayed at your hotel, CASA MARANA, from 13 to 15 July. Past the first impression of the surrounding environment which is certainly not the most welcoming, we faced Marie, the receptionist, completely passive, and a SERIES of disappointments that we would have done without! 1. We were unable to pay with our cards (we tried 5 from 3 different banks). I would like to point out that, although Mary claims otherwise, we had NO problems with our cards as we made MANY transactions with these cards throughout Corsica without ANY worries. 2. Having been in our room for a few minutes (la 12), we noticed that the pillow was wet. It was a water leak on the ceiling! We were however quickly relocated after Marie contacted her superior to know what to do?! 3. The WiFi network was completely unavailable while brochures boast free Wi-Fi! As the mobile network was capricious in the region, it was very important for us to have access to the internet. Although we talked to Mary about it, nothing was done! Several occupants of the hotel also complained and Marie seemed to maintain that the worries came from us... 4. On Sunday ET Monday, we faced 2 power outages. I guess our room was at the origin since on these two occasions I was using the hair dryer that was present in the room. We had to wait more than 30 minutes in complete darkness before someone came to the scene. 5. We find that the standards are not respected!: - No extraction in the bathroom - Total lack of signalling during power failure. The emergency exit signs are off, not even connected!!! We realize that we are left to ourselves during Mary's absences and no phone number is displayed in case of problems! We were able to retrieve this number via our emails but not without difficulties since we had no network and no wifi either! 6. Although I asked Marie for an invoice for our stay, she was unable to print it to me (necessarily since there was no network... proof that the worries did not come from us). So I proposed that she send it to me by email but I have not yet received anything! 7. We were also disappointed with the breakfast buffet for the asking price. We did not find in the buffet what was advertised in the menu displayed at the Welcoming for the "modest" sum of 15€/p/p. No savory meats, no cheese, only croissants, jams, cakes,... industrial. However, we enjoyed Didier's good scrambled eggs. In view of all these inconveniences, we asked Marie for explanations and a commercial gesture on her part. The only response we had was to email the management! No excuses or proof of understanding... I find this passive attitude extremely unprofessional! I obviously sent an email to the management before writing this review but I got no feedback from them. However, I would like to highlight the friendliness of Mr Didier, the restaurant and pool staff and the cleanliness and equipment of the rooms.

we had to stay there before our Check-out from Corsica and had to turn back for last minute family reasons ... we explained our problem and asked for a commercial arrangement or gesture for cancellation ... we have been confirmed in writing that the cancellation is accepted and that we wish good luck following our problems to be debited two days after the entire Award of the room... Really dishonest and petty without any explanation in return!

Inn very well maintained! Very nice rooms , new presumably, functional, storage and bedding at the top! Nickel bathrooms! Nice flat screen, wifi ok. Very large swimming pool with deckchairs. The friendliness and efficiency of the receptionist are exceptional!...without even asking her, she broke loose to find us a taxi at 5am, which was not obvious at all. What about the chef in the kitchen really benevolent, who only asks to please customers and chats pleasantly with them. Thank you very much for everything, do not change anything! The 4 Belgians 😊