Isola Hotel

This is a coach tour hotel and not set up to cater for independent travellers. The only things going for it is the proximity to the airport and the interesting collection of fossils, art deco cows, crystals and dinosaur eggs in the reception area! There was only a tour menu on offer in the restaurant. tLuckily, there's a fantastic restaurant down the road called La Trattoria. Breakfast was simply perfunctory if not canteen style,grab a tray and join the queue. The rooms are extremely basic and smelled damp and unpleasant. There was only one plug socket. The lights looked like fire escape lighting, zero ambience. There was a dirty mark on the tiny pillows. The towels were ancient, rough, tiny & grey. No in room tea and coffee facilities and no toiletries. Worst of all there was NO HOT WATER from when we arrived to check out. We weren't told this when we checked in to give us the option to go elsewhere, we were told they would look into it and come back to us, they never did and there was still none in the morning so no chance for a shower. Naturally we asked for a small/partial refund to compensate and we were told no! Thankfully we booked via booking.com who were very kind enough to refund a little back - it was the acknowledgment and the gesture more than the money itself that was important to us.