Residel

It is a basic accommodation, but no hard feelings, everything is just fine, near the busy road, but noise is not disturbing, the parking is available, the (folding) bed is ok, the breakfast is good, there is a bicycle rent, which is not cheap (17 euro per day), but quite handy to get around the lake. (and a very nice bicycle lane). There is a Lidl supermarket nearby, as well as some restaurants..

Fairly basic family apartment which seemed expensive for the money. Kids beds were just either side of the front door. Poor quality crockery, glassware etc. Welcome pack was very tatty plastic folder which looked about 10 years old. We had 3 lights not working. Man eventually came to fix but entered apartment without knocking and was very unfriendly. We still had a great time in Annecy as it is a beautiful spot with a great lakeside beach a short drive and family bike trail. The apartments are near a busy road but just about everywhere was so this wasn't a big problem for us and didn't disturb us.

My wife and I got to town late and booked a room here through Expedia. Unfortunately Expedia incorrectly booked the room, and when we arrived this lovely little hotel was full. Even though it was not in any way the hotel's fault, the staff were absolutely amazing. The owner called around and found us a room at a nearby hotel (which was significantly more expensive) and put the charges on her own personal credit card to ensure we wouldn't have to pay anything, saying she would fight with Expedia for us and that we should simply enjoy our holiday. It was one of the most kind and generous gestures I've ever experienced, and we were so grateful. They treat their guests like family and genuinely care about ensuring they enjoy themselves. The hotel itself is absolutely beautiful, perched between a tree-covered mountain and the beautiful lake. I honestly cannot recommend the Hotel Residel highly enough.