Residence Pierre & Vacances Le Thuria

Top-notch stay at Les Alpages de Chantel, apartment A11! Clean room, very pleasant stay with a well-equipped kitchen. A big thank you to the entire reception team for making us feel at home. Thanks to Florence and Pierre for their excellent advice on activities, and a big thank you to the manager Giovanni for his warm welcome and good humor. We recommend it without hesitation!

Carsyn and Chantel at the front desk are excellent.

We have selected this holiday home for its premium qualities It has to be said that it is absolutely not premium We arrived in an outdated apartment that absolutely did not meet the criteria requested and the comfort expected for a so-called premium hotel residence. We were allowed an apartment with a very dangerous ladder forbidden access. With our 3 children including a 4-year-old girl who has already fallen down the stairs this apartment is dangerous and requires constant vigilance The condition of the apartment is not up to its premium category or price Surface of the apartment very unsuitable knowing that the surface of the mezzanine is not usable Toilet with odor of persistent urine on arrival Children's bathtub water running yellow Washbasin with inlaid yellow traces Duvet with urine and blood stains Defective closet door that could have injured one of the children Sockets defective (poorly fixed to the wall) Holes in curtains Coffee machines that we had to repair several times Furniture and obsolete floors No heating in the condominium Absence of electric towel dryer in the bathroom to dry clothes or provide comfort when using the bathtub The list is long We asked to change apartments on arrival: impossible We even asked for a 1950 bow transfer: impossible When we write to the power plant no compassionate action or compensation he sends us back to the residence This is unacceptable in view of the financial investment it represents Only positive point the team of the residence who try to help us as they can on the technical aspect but could not change us apartment We go every year 3 weeks in summer and this is the last time we will trust Pierre and holidays An ultra-premium invoice price for services that are absolutely not