De L'univers Hotel

3.0 / 5

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Place Chateaubriand, 35400 Saint-Malo, France

Reviews from Guests

3.0/5

674

Reviews

from real guests

Loloooooolooool

The person at the reception was very, very unpleasant. At 11:50 AM on June 7th. One piece of advice... you should sleep elsewhere.

cocobeilvertNantes

Very well placed. Very welcome. Hearty breakfast. On the other hand the mattress of the bed not firm at all .. and at 3 o'clock in the morning sickening smell of cooking .. and cigarette coming from the street. And this during the 2 nights spent in the hotel!! Not cool at all..

satheenep2025

Good location, restaurants and bars close to the hotel. The hotel bar is nice with a pleasant decor. We had a great evening at the bar , the waiter was very helpful and very kind! It's nice to see welcoming people The bedding is very comfortable. On the other hand for the price the soundproofing between the floors is mediocre wood floor, so we hear the smallest steps. We were awakened twice by the hotel staff! To tell us that we were making too much noise! While we slept! Our room neighbour complained at the reception. Hotel staff told us on the phone in the middle of the night that they would be making a “report” tomorrow morning to their hierarchy!? He was very unpleasant on the phone!!So this is how we receive customers? We're not going back to this hotel! While all night our neighbor snored! We haven't slept all night! And our room gives access to the side of the street , so Saturday night is a must! People come out of the bar, you hear everything! It’s very, very poorly insulated. If you want to rest did not fit in this hotel.

Facilities Details