Hotel Restaurant Les Trois Lys

What can I say?? First of all, no one at the front desk. The baker helped us by calling the manager or someone else. He took us outside to a so-called family room (there were 2 of us) and we ended up in the attic... in short, very dirty, a room that isn't even a room. No restaurant on site. Room next to the front desk in a mess. Breakfast is served at the bistro across the street. In short, avoid it. In any case, the photos of the rooms do not match what we got. I didn't even take my suitcase out. Just enough to change and wash for fear of getting everything dirty. I asked for another room.. apparently the hotel is full!!!!

Very bad experience, rooms not air-conditioned during the heatwave, we got one fan from the front desk and added our own for zero result, we were suffocating in the room where it was over 40 degrees. The shower head was so scaled up that it had a power-washer effect, the toilet bowl is cracked and the seat is not the right size, the outlets are detached from the wall, the sink would not drain because of a basket filled with soap residue and hair.... avoid even if you have no choice.

Hello, I don't even know where to start… Misleading photo of the breakfast. Misleading photo of the rooms. The person in charge of the hotel is very friendly and does their best, but unfortunately, that is not enough to compensate for the many problems encountered. The most shocking remains the presence of bed bugs. We initially had a room with a double bed and a single bed for three people. We discovered a bed bug in the double bed. We immediately informed the manager. Furthermore, there was no air conditioning. The manager offered us two rooms, which we accepted. Unfortunately, neither of the two rooms was air-conditioned. One was a bit more bearable, but the other was a true nightmare despite the fans. It was nearly impossible to sleep because of the heat. During the night, another unpleasant surprise: a bedbug ended up on my mobile phone. Between the stifling heat and the bedbugs, we hardly slept at all. Regarding cleanliness, it is clear that the hotel needs a serious refresh. But that does not prevent ensuring thorough cleaning. I strongly advise against this hotel until effective treatment for bedbugs has been carried out and it is equipped with air conditioning. On the other hand, breakfast is served at the bar located across the street, where the lady who welcomed us is very kind.