Luccotel

hotel to avoid but in any case it closed due to lack of staff and clearly it's better like that! the rooms are dark and ugly, worthy of an 80s hotel with carpet on the floor! you hear what's happening in the rooms in the distance, it's limited, the staff is pleasant but can't do everything alone, poor thing! billiards carpet with holes, swimming pool not heated it’s false advertising, the exterior isn’t crazy either

Hotel to avoid!! Does not match the description at all. PMR room which is not suitable for a wheelchair: impossible to turn around the bed in a wheelchair, toilet attached to the sink, toilet paper dispenser almost at ground level (not very practical for catching the paper) hairdryer fixed to the wall behind the toilet which was impossible for me to reach and mirror too high above the sink (sitting in my wheelchair I couldn't even see myself in the mirror!!). The rooms are really poorly insulated, we heard a baby crying almost all night. We hear the noise of the pipes and toilet flushes from neighboring rooms. Pool supposedly heated, it barely reaches 18 degrees!! In a wheelchair, you cannot access the pool area. Hotel supposedly accessible to PRMs. The exterior is not maintained at all, the flowerbeds are in a pitiful state and there are lots of weeds. Too bad because the view from the terrace is nice!! Presence of a bar but where there is no staff to serve us. Just a phone number to contact when you want something to drink. We managed to contact the person who arrived after 30 minutes. Better not die of thirst!! And there is no restaurant as indicated in the description!! The boss has no place in this hotel, she is really very unpleasant. At the time of payment, we wanted to pay in holiday vouchers (accepted method of payment) and this lady told us that she only accepts half of the payment by holiday vouchers!! This is not specified anywhere... Seeing us insist, she snatched the holiday vouchers from my partner's hands. This hotel does not deserve its 2 stars. Everything needs to be reviewed!! Don't trust the photos...

We spent a good weekend at the hotel and for one weekend we had the chance to take advantage of the activities offered by the swimming pool and billiards. Honestly, we had a great weekend and we received a warm welcome. Thank you for your welcome