Hotel de l'Europe

My wife and I stayed here on 10th September for one night. We booked the hotel online and gave our card details and the terms state that no money is taken upfront. However our bank informed us that the room price was taken as authorisation. When we arrived we asked the manager who said nothing was taken. We duly payed the hotel room on departure just to find the original amount was still blocked and in essence we stayed one night but our bank statement showed we payed twice ... On further challenge the hotel were just defensive and blamed our bank. As writing this we still have not had the authorisation amount returned by the hotel. In summary nice hotel. Shame about this practise. Some of us rely on saving what little we have for spending money on holiday. Not to have it held to Ransome only to be charged again...SHAME.

We booked into this wonderful hotel with a view to stay one or two nights. My husband had a cardiac episode and had to go to hospital for 9 days. The staff were SO fabulous to me. Treating me like family the whole time. I just cant thank them enough. The room was always clean and tidy for me getting back from a long day at the hospital. And, yes they were there waiting for me to offer tea or coffee... Bless there hearts. This hotel needs to have 10 ***s

A typical small French hotel in a good location representing reasonable value for money. The staff were welcoming and helpful and the breakfast good. Unfortunately our room's shower was blocked and remained so during our one night stay, despite the attempts by staff to rectify it. Otherwise, everything was satisfactory.