Sejours & Affaires Reims Clairmarais

Stayed for 2 nights. Check in was friendly and efficient. Parked car underneath hotel. Room as described. Kitchenette very handy. Quiet. Slept well on firm mattress. Can walk to the main part of town in approximately 15 mins, across a lovely park. The only thing I’d not do again is have breakfast there , it’s a small room and the whole thing felt rather unloved. And ehm, pre packed cheese in France?? Apart from that would recommend.

Very good welcome, nice apartment, quiet, good bed, and hearty breakfast, perfect.

We arrived Friday night at this hotel, and we noticed a bed bug in the bed , as we know the receptions are dishonest, we took a video immediately Reception was closed. We waited until 7am, me, my partner slept on the tables in the living room. At 7am, we are at the reception saying that there was a bedbug , the man did not know what to say, he just offered to change rooms, which we refused, because we know that it is obviously the whole hotel that must be infected. So I asked for a refund because I didn’t want to stay in this hotel in a sanitary state. You should also know that the rooms are dirty are not cleaned many reviews. Google also shares it, the receptionist telling me that he could not do anything, because supposedly he did not know how to handle refunds, he told me to wait Monday while I Monday I was supposed to leave, so I left the hotel and in the afternoon I receive an email from a receptionist named Eva that I already had once on the phone and she is not kind reviews talk about her , that she was not pleasant. Madame dared to tell me yes you are a liar, I took pictures of the room, there is nothing on the bed. Besides, you came here a few months ago, you're blacklisted because you're not bailing and you smoke in the rooms lying won't get you anywhere. While the girlfriend wasn’t there at 7am madam slept until 1pm, knowing that I showed the housekeeper the video, they know, Then to come back to the so-called imaginary reservation, I never came here, a few months ago, I don’t even smoke then invent lives to be able to defend myself. And then you dare to talk about honesty and lies big vicious., anyway I have a video in evidence Don’t go to this hotel anymore, it’s full of bugs and it’s not cleaned