Arcantis Foch

3.0 / 5

•

8 Avenue Foch,Nancy,54000

Reviews from Guests

3.0/5

977

Reviews

from real guests

jltvgcj

We stayed at this hotel for the night of June 27 to 28, 2026, and we were very disappointed. How can a 3-star establishment offer such conditions? Upon our arrival, the rooms were stifling (nearly 40 °C): - No preparation despite our reservation a month in advance and a heatwave weekend announced. - Broken roller shutters, fans turned off, only the curtains were drawn. - Mobile air conditioning not installed in one room, missing drainage hose in another, and nothing at all in the third. - We had to set everything up ourselves (hose, drainage) to make 2 rooms barely usable. We could not use the third one; after complaining the next day, it was refunded to us. Condition of the rooms: Dirty carpet, neglected decor, outdated bathroom (shower curtain, I hadn't seen one in a hotel for over 10 years!). The reception offered no solution. The icing on the cake: no response to our complaint email sent to management. In short, neither the reception, nor the comfort, nor the service corresponds to a 3-star.

ldorlau

Hotel well located to walk or eat in town close to the train station and parking Republic 6min walk. Poorly soundproofed tv all night from a neighboring room. Cleaning really leaves something to be desired. Hotel type 2 stars and again but not a 3 given the dilapidated place. Misleading photos of the site. Breakfast from 8am-11am and at 8.30am more rolls, jams, orange juice no reassortment.

marcbU5248FX

The hotel.is OK, very noisy if you want to sleep with an open window. Tiny bathroom. Very irritable receptionist. Like, how dare you disturb me and talk to me. No, I want be back

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